Hotel Oriental Express Osaka Shinsaibashi

Great room with amazing space for a japan hotel. Also located in the heart of osaka

The hotel is extremely discriminatory towards foreigners!! The good rooms and higher floors are all reserved for locals. Besides the location relatively close to Shinsaibashi, it has no advantages, and the rooms are very dusty. As someone with allergies, I continuously sneezed as soon as I entered the room. There's a Japanese girl at the front desk (wearing a brown uniform and a ponytail) who is very disrespectful to foreigners! She greets Japanese guests warmly, but completely ignores all foreigners, acting as if she doesn't see us. I finally experienced unfriendly behavior from Japanese people, impressed! As soon as you speak English at the front desk, she shows a sour face (I can’t speak Japanese, so what other language can I use?! as i am not a local!!) or directly asks where you are from to categorize you by race. There are plenty of hotels nearby with similar prices, so believe me, don’t stay at this one. Also, there's no parking at the entrance; if you wait even a second for a Uber to somewhere, you will be chased away. BTW, this is the first negative review I’ve given on Trip.com, and it's for this hotel! P.S. I didn’t take a single photo of the room because I didn’t want to!!

Walked from subway to the hotel around 600m and near Shinseibashi shopping center. The room is spacious. Staff are friendly and can speak english.