Komatsubaracho, 1 Chome−5 Banchi, Kita Ward, Osaka City, Osaka Prefecture, 530-0018, JapanVisa hotellinformation
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1 natt
Gästrecensioner
9.1/10
Utmärkt
443 recension
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Verifierade recensioner
Läge och interiör9.2
Bekvämligheter8.8
Service9.1
Renlighet9.2
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Alla recensioner(443)
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Praktiskt för shopping(55)
Rummet var litet(46)
Utsökt frukost(36)
Nära tunnelbana(22)
Utmärkt hiss(11)
Utmärkt kaffe(9)
Utmärkt för affärsresor(8)
Negativa recensioner(12)
Xiaohuan Li
Standarddubbelrum
Bodde på mars 2025
Reser med vänner
1 recension
10/10
Enastående
Publicerades 5 maj 2025
Good location, near to many amenities and food. Near to the bus terminal to airport too.
Översätt
Svar från boendet: Thank you for your kind review! We're so glad you found our location convenient with easy access to amenities, food, and the airport bus terminal. We hope to welcome you back again soon!
Alicia Won Derland
Standardrum i kingsize
Bodde på feb. 2025
Par
7 recension
9.0/10
Utmärkt
Publicerades 31 mars 2025
The hotel is pleasantly good. All necessary was provided. The location is awesome.
Översätt
Svar från boendet: Thank you for your kind feedback! We’re delighted to hear that you found everything you needed and enjoyed our fantastic location. It’s always our goal to provide a pleasant and convenient experience for our guests.We look forward to welcoming you again soon!
Cjwwwww
Standardtvåbäddsrum
Bodde på dec. 2024
Reser med vänner
14 recension
9.0/10
Utmärkt
Publicerades 4 feb. 2025
IBIS Osaka Umeda is very close to Hep five/ the train station, great location! The room is clean and staff are helpful.
Översätt
Svar från boendet: Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed our great location near Hep Five and the train station, as well as the cleanliness of the room and the helpfulness of our staff. We always strive to provide our guests with a comfortable and convenient stay, and we’re so happy to know we met your expectations. We hope to welcome you back to IBIS Osaka Umeda in the future!
Gästanvändare
Standardtvåbäddsrum
Bodde på dec. 2024
Par
4 recension
8.5/10
Mycket bra
Publicerades 13 jan. 2025
Very convenient location. The hotel itself is very clean, but it is located in the messy area in fact. There are many restaurants in the basement area as Whity Umeda, which I want to recommend.
Översätt
Svar från boendet: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Christine LingDY
Standarddubbelrum
Bodde på nov. 2024
Familj
1 recension
9.5/10
Otroligt
Publicerades 29 dec. 2024
Was highly recommended by a friend. The stay is pleasant. Very near to metro station and many bars and shops around the area. Will come back again next time.
Översätt
Svar från boendet: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Gästanvändare
Standardtvåbäddsrum
Bodde på nov. 2024
Familj
1 recension
9.2/10
Utmärkt
Publicerades 26 dec. 2024
Location was quite good in Umeda. Most of the hotel services was satisfied me. However, at the last day of my check out, when I asked for if I can have about half an hour for the late check out. The man staff at the reception who’s spoken English replied: No, you have to pay extra money!
As far as I see, this service standard was not impressive as an Accor Group Hotel. If you reject me, you could use another kind of tone like “Sorry, I am afraid •••”
Översätt
Svar från boendet: We regret to read that your experience with our service fell short of expectations. We value your feedback and are committed to addressing these issues to improve our guest experience.
Gästanvändare
Standardtvåbäddsrum
Bodde på okt. 2024
Familj
1 recension
9.5/10
Otroligt
Publicerades 7 dec. 2024
I had a pleasant stay at Ibis Umeda, thanks to its excellent location near Osaka Station. While the rooms are cleaned daily, I noticed dust under the beds, so vacuuming could be improved. The staff’s helpfulness was exceptional—they assisted us in recovering my father’s lost phone, which we got back the next morning. Their support made a big difference and was truly appreciated.
Översätt
Svar från boendet: Your compliments on our staff's service are greatly appreciated. We aim to create memorable experiences for our guests, and it's rewarding to know we succeeded with your stay.
Shadow Walker
Standardtvåbäddsrum
Bodde på sep. 2024
Familj
7 recension
8.5/10
Mycket bra
Publicerades 19 okt. 2024
The room is super small, can’t even walk without bumping into one another.
Blankets not sure if it is clean or not cause I got itchiness sleeping on the bed.
Wifi is slow too, keep on buffering when watching YouTube and Netflix.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We're addressing the Wi-Fi issue and hope to provide an even better experience next time!
Ongcher
Standarddubbelrum
Bodde på mars 2024
Par
8 recension
6.5/10
Publicerades 21 apr. 2024
Room is very small , very basic room, clean. Value for the price paid. There is a water dispenser at the lobby which is a plus . There are no facial products being provided unlike other Japanese hotels I have stayed . Lots of food options around , 10 mins walk to Osaka station .
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
Helen Yen Sim
Standarddubbelrum
Bodde på okt. 2024
Par
4 recension
10/10
Enastående
Publicerades 9 nov. 2024
There is a direct elevator to the train station. Nearest coin laundry is 15min walk away.
Översätt
Svar från boendet: We're pleased you found our hotel's location to your liking. Our goal is to offer convenience and comfort to all our guests, making their travels as smooth as possible.
TW Hamburg
Standardtvåbäddsrum
Bodde på jan. 2024
Par
17 recension
9.5/10
Otroligt
Publicerades 5 mars 2024
Good location near many restaurants and the Umeda Hub - we stay already the 2. time here in Osaka
With good breakfast and coffee
Översätt
Svar från boendet: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
Sirirat
Standardtvåbäddsrum
Bodde på sep. 2024
Par
4 recension
9.5/10
Otroligt
Publicerades 22 nov. 2024
Great location, clean and helpful staffs but they don’t have washing machine
Översätt
Svar från boendet: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
Gästanvändare
Standardtvåbäddsrum
Bodde på juni 2024
Par
1 recension
9.5/10
Otroligt
Publicerades 27 aug. 2024
Love the location, your friendly staff at the reception counter as well as the staff at the breakfast premises who are ever ready to help & never fails to replenish the various food at the table
Översätt
Svar från boendet: We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work.
Pe.goh
Standardtvåbäddsrum
Bodde på juni 2024
Reser med vänner
21 recension
7.5/10
Publicerades 13 juli 2024
We stayed here for slightly over a week, during which the quality was not as good as the initial few days. Eg. breakfast buffet variety decreased, housekeeping at the level we stayed was not as good as the previous time (many amenities were not replenished even after 2-3 days). Hygiene was of a concern too: at breakfast, the clean utensils were placed where the shelf of dirty dishes were being cleared!
The good thing is that the hotel staff are helpful and friendly.
Översätt
Svar från boendet: Thank you for your honest feedback. We are disappointed to hear that our cleanliness standards did not meet your expectations. Immediate steps have been taken to rectify this, ensuring a better experience for all future guests.
Gästanvändare
Standardrum i kingsize
Bodde på nov. 2024
Familj
2 recension
9.5/10
Otroligt
Publicerades 4 jan. 2025
Convenient location, clean room and helpful staff. :)
Översätt
Svar från boendet: We're pleased you found our hotel's location to your liking. Our goal is to offer convenience and comfort to all our guests, making their travels as smooth as possible. We are glad that you enjoyed your stay and hope to see you again very soon.