Henn na Hotel Osaka Shinsaibashi

Henn na Hotel Osaka Shinsaibashi recensioner

Henn na Hotel Osaka Shinsaibashi

3 Chome-5-2 Minamisenba, Chuo Ward, Osaka City, Osaka Prefecture, 542-0081, JapanVisa hotellinformation
Henn na Hotel Osaka Shinsaibashi
Henn na Hotel Osaka ShinsaibashiHenn na Hotel Osaka ShinsaibashiHenn na Hotel Osaka Shinsaibashi
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Gästrecensioner

4.3/5
Mycket bra
432 recension
Verifierade recensioner
Läge och interiör4.4
Bekvämligheter4.2
Service4.3
Renlighet4.4
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Negativa recensioner(13)
cat ng bc
Tvåbäddsrum
Bodde på okt. 2024
Res med vänner
12 recension
4.0/5
Mycket bra
Publicerades 11 nov. 2024
Location is to several station, they provide vegetarian/vegan rice ball upon requested. staffs serving the bafst is nice and friendly. room is bright ,bedsheets and towel is clean. only thing if they can improve the toilet floor squeezing sound.
Översätt
6/7
Svar från boendet: Thank you very much for staying at Henn na Hotel Osaka Shinsaibashi.Thank you for your compliments about our hotel and staff.It's great to hear that you had a comfortable stay in your room.We will also report any improvements to the toilet and take action accordingly.Thank you for your valuable feedback.We also hope that you will stay at our hotel when you come to Osaka.
YS adventure time
Dubbelrum
Bodde på sep. 2024
Par
9 recension
5.0/5
Enastående
Publicerades 1 nov. 2024
A compact hotel , has everything you need. Very close to the Midosuji subway line, it should get you to most places. There is a coin laundromat near the hotel, more information provided at the hotel information stand. Check in is automated. If you need other items , you can call the staff at the check in kiosk or phone. Breakfast is simple and hearty. There is delicious hot miso soup, cereal, bread and many types of onigiri. Hotel have free cookie and drinks during tea times, alcohol for night time.
Översätt
Svar från boendet: Thank you very much for staying at Henn na Hotel Osaka Shinsaibashi.We are very honored to hear that you were satisfied with our hotel's location and lounge.We would also like to thank you very much for your kind feedback.Henn na Hotel's concept is ``a hotel that promises to keep changing and evolving,'' so we will do our best to show you a different side the next time you use our hotel.Henn na Hotel Osaka Shinsaibashi
Gästanvändare
Tvåbäddsrum
Bodde på juli 2024
Familj
1 recension
3.5/5
Publicerades 3 aug. 2024
The place is nice. No visible check in instructions but somehow we were able to check in. We arrived late at night around 10 in the evening and we were not greeted even there were some staffs beside the lobby. We were kinda late for breakfast the next day so we were in a hurry to get onigiri but the staff RUDELY asked us for our room number without saying excuse me or something. Not enough space to eat breakfast. Most of the people in the lobby are maybe Chinese.
Översätt
Svar från boendet: Thank you very much for staying at Henn na Hotel Osaka Shinsaibashi.Regarding the points you have pointed out, all of our staff will reconfirm that we can provide services that meet your expectations.We will continue to improve the hotel environment so that our guests can enjoy a comfortable stay.We will take your feedback seriously and all of our staff will work hard to make improvements, so we appreciate your continued support.
Gästanvändare
Tvåbäddsrum
Bodde på dec. 2024
Familj
1 recension
4.2/5
Mycket bra
Publicerades 25 jan. 2025
Excellent location. Best thing is that the metro exit has lift to the street level hence there is no need to haul heavy luggages up and down. Lift all the way. Woohoooo!!! 1 minute from metro exit to hotel. 3 minute walking distance to Shinsaibashi-suji. Room is spacious enough. Can open suitcases on the floor. Will definitely stay here again when visiting Osaka.
Översätt
Svar från boendet: Thank you very much for choosing our hotel from among the many lodging facilities available. We thank you very much for your warm comments about our location and guest rooms. We hope that you will choose our hotel again on your next visit to Osaka.
Dirat
Tvåbäddsrum Hollywood
Bodde på apr. 2024
Par
1 recension
4.5/5
Utmärkt
Publicerades 8 maj 2024
Got room on 2nd floor all good except so many dust. 1 flaw that made me almost gave this 2 stars is there were 3 drops of pee on toilet without cleaning when we first enter the toilet. I have to clean it myself with tissue and alcohol, since I need to use it right then and can't wait for room service. Location is great, room is bigger than others in the same rate. Breakfast is good but not great with 2 Onigiri, miso soup, bread, yogurt. I might consider to come back again.
Översätt
Svar från boendet: Thank you for choosing Henna Hotel Osaka Shinsaibashi and for taking the time to provide us with your valuable feedback.We are honored to hear that you are satisfied with our location and rooms.However, we apologize for the inconvenience caused to our guests by inadequate room cleaning. We will report this to the department in charge, and we will make every effort to review the work of our cleaning staff and provide them with thorough guidance.We will also take your comments and suggestions regarding breakfast very seriously and use them to further improve our services in the future.We will make every effort not to disappoint our guests based on the feedback we have received, and we look forward to your continued patronage in the future.Hennna Hotel Shinsaibashi
Gästanvändare
Tvåbäddsrum
Bodde på mars 2024
Familj
5 recension
4.7/5
Otroligt
Publicerades 16 apr. 2024
Very Close to shinsaibasi area, good breakfast , and nice service . Excellent Hotel 😊 T-rex theme hotel 😊
Översätt
Svar från boendet: Thank you very much for staying at Henn na Hotel Osaka Shinsaibashi.We are very honored to hear that you were satisfied with our hotel's location, staff, and room services.We look forward to your continued patronage.Henn na Hotel Osaka Shinsaibashi
Mario Jesus
Tvåbäddsrum
Bodde på apr. 2024
Par
4 recension
5.0/5
Enastående
Publicerades 6 maj 2024
Dinosaur receptionists, best location, friendly staff, clean rooms, will book again
Översätt
Svar från boendet: Thank you very much for staying at Henn na Hotel Osaka Shinsaibashi.Thank you very much for your kind comments regarding our hotel's staff and location.We are very happy to see that you were able to stay at our hotel and feel refreshed.We will continue to strive to improve our services so that we do not disappoint our customers' expectations, so we appreciate your continued support.We look forward to your continued patronage.Henn na Hotel Osaka Shinsaibashi
Gästanvändare
Tvåbäddsrum
Bodde på feb. 2024
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 16 mars 2024
The receptionist was quirky, the rooms were good, if you like a firmer bed Henn Na has it. The breakfast is perfect with a choice of 2bite pastries, cereal, yoghurt, coffee, tea & juices. Close to Shinsaibashi station & Suji shopping strip.
Översätt
Svar från boendet: Thank you very much for staying at Henna Hotel Osaka Shinsaibashi.We would like to thank you again for taking time out of your busy schedule to share your valuable feedback about your stay at our hotel.We are honored to hear that you were satisfied with our hotel's location and the welcome drink service.Our hotel is not only conveniently located in the center of Osaka, just a 3-minute walk from Shinsaibashi Station on the Midosuji Line (No. 2 ticket gate), but is also close to the Shinsaibashi Station, which is connected to Honmachi, the main shopping district of Osaka, It is also close to the Shinsaibashisuji shopping district, which continues from Honmachi, and Namba, where Dotonbori is located.We hope you will use our hotel for shopping, dining, and sightseeing in Osaka.We look forward to welcoming you again at our hotel.Henn na Hotel Shinsaibashi
Gästanvändare
Tvåbäddsrum
Bodde på maj 2024
Res med vänner
5 recension
5.0/5
Enastående
Publicerades 14 sep. 2024
Nice location and clean hotel
Översätt
Svar från boendet: Thank you very much for choosing Henn na hotel Osaka Shinsaibashi and for taking the time to give us your detailed feedback about your recent experience.As you mentioned in your post, our hotel is located a 3-minute walk from Shinsaibashi Station on the Midosuji Line (No. 2 ticket gate), so even at night the area is bustling with customers enjoying shopping and dining.We will continue to improve our room facilities and services to meet the expectations of our guests, and we look forward to serving you in the future.Thank you very much for your stay.Henna Hotel Osaka Shinsaibashi
Vivi
LG Styler tvåbäddsrum
Bodde på juni 2024
Familj
1 recension
4.2/5
Mycket bra
Publicerades 7 aug. 2024
19Jul check in . Staff are nice and helpful there. My kid throw up on the bed and made it dirty. Staff show her care and send me a thermometer at midnight. I feel sorry about that and really thanks for your kind help.
Översätt
Svar från boendet: Dear VIVI,Thank you so much for your thoughtful review. We’re glad to hear that our staff’s care and support made a difference during your stay. We understand that unexpected situations can arise, and we’re pleased that we could assist you and your child. Your kind words are greatly appreciated.If you need anything in the future, please don’t hesitate to reach out. We look forward to welcoming you back.Best regards,HENNA HOTEL OSAKA SHINSAIBASHI
MOND SARISA
Tvåbäddsrum
Bodde på dec. 2023
Res med vänner
59 recension
5.0/5
Enastående
Publicerades 13 jan. 2024
bedroom a little too small if compare with kanasawa but it is prime location, with a 5-10 min to shichibashi. friends staff (dinosaure) thery will speak with you 3 language (recommened please add thai)
Översätt
Svar från boendet: Thank you very much for choosing Henn na Hotel Osaka Shinsaibashi, and for taking the time to give us your valuable comments. We are so glad to hear that you like the dinosaur and satisfied with the location of our hotel. Our hotel is a 3-minute walk from Midosuji Line Shinsaibashi Station No. 2 ticket gate, which is easy to access. You can enjoy shopping and Osaka specialties in Shinsaibashi and Dotonbori. Also thank you for your valuable opinions regarding the language spoken by dinosaurs, we will continue to strive to improve our hotel facilities and services in order to meet our customers' expectations. We hope you will continue to support us.Henn na Hotel Osaka Shinsaibashi
Anonym användare
LG Styler tvåbäddsrum
Bodde på nov. 2023
Familj
3 recension
4.2/5
Mycket bra
Publicerades 13 jan. 2024
We were amazed upon our arrival at the front desk. A very unusual experience for our family when the dinosaurs welcomed us warmly.🤪😊😊
Översätt
Svar från boendet: Thank you very much for choosing Henn na Hotel Osaka Shinsaibashi. We are so glad to hear that you like the dinosaurs.We hope that you will stay at our hotel when you visit Osaka next time. All of our robots and staff look forward to seeing you again.😊😊😊
Nnuk
Tvåbäddsrum Hollywood
Bodde på nov. 2024
Familj
1 recension
4.7/5
Otroligt
Publicerades 1 jan. 2025
Very good location , Free breakfast, Free lounge
Översätt
Svar från boendet: Thank you so much for your kind feedback! We're thrilled to hear that you enjoyed our convenient location, breakfast, and the free lounge access. It's wonderful to know that these aspects made your stay even better. We look forward to welcoming you again soon!Henn na Hotel Osaka Shinsaibashi Staff
7YiHan25
Dubbelrum
Bodde på nov. 2023
Par
12 recension
4.0/5
Mycket bra
Publicerades 24 dec. 2023
3-minute walk to Shinsaibashi station, close to Dotonbori. Self check in with 2 dinosaurs “receptionist”. Luggage storage available but first come first serve. All have to be done by yourself, no staff around or they are in the back office. The double bed room is small with no view. Happy hour with alcohol, coffee, tea and fruit juice. Simple breakfast start at 6am with rice ball, breads, cereal, miso soup and drinks. Toiletries provided near to the self check in machine.
Översätt
Svar från boendet: Thank you very much for choosing Henn na Hotel Osaka Shinsaibashi. We are glad to hear that you're satisfied with the location of our hotel and the lounge service. Our hotel is located in the center of Osaka, a 3-minute walk from the No. 2 ticket gate of Shinsaibashi Station on the Midosuji Line. It has convenient transportation and convenient travel, so you can enjoy various shopping, food, and sightseeing in the surrounding area. Lounge Jurassic Diner, whose menu changes depending on the time of day, is popular with many people as it offers drinks and snacks that both adults and children can enjoy. Henn na Hotel's concept is ’’a hotel that promises to continue to change and evolve,'' we will continue to strive to improve the facilities and services so that we can meet the expectations of our customers and we hope you will continue to support us.
Gästanvändare
Tvåbäddsrum
Bodde på maj 2024
Familj
23 recension
2.5/5
Publicerades 10 juni 2024
Stayed for 5 nights, first and last night was fine, second to fourth night was reeked with cigarette smoke smell throughout the lift lobby and walkway. The smoke was entering the room. Informed the staff, but nothing was done for all three nights. So, despite the signage of fine penalty for smoking, I guess smokers are allowed to smoke in the room/stairway/liftlobby/walkway afterall.
Översätt
Svar från boendet: 這一次,海茵娜酒店大阪橋的中心,在心臟的正中央停滯了。對於由此給您帶來的任何不便,我們深表歉意。感謝您對我們酒店的惠顧。我們將認真對待客户的反饋意見,努力改進,讓所有客户都能享受到快捷的舒適。通過改變環境,允許吸煙,並指定吸煙區,營造客人安心入住的環境。對於由此給顧客帶來的任何不便,我們深表歉意,但我們希望在同一天為您提供良好的款待。 大阪關西橋海茵娜酒店