Hotel Granvia Osaka-Jr Hotel Group

Hotel Granvia Osaka-Jr Hotel Group recensioner

Hotel Granvia Osaka-Jr Hotel Group

3 Chome-1-1 Umeda, Kita Ward, Osaka City, Osaka Prefecture, 530-0001, JapanVisa hotellinformation
Hotel Granvia Osaka-Jr Hotel Group
Hotel Granvia Osaka-Jr Hotel GroupHotel Granvia Osaka-Jr Hotel GroupHotel Granvia Osaka-Jr Hotel Group
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Gästrecensioner

4.6/5
Utmärkt
2454 recension
Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.4
Service4.6
Renlighet4.6
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Alla recensioner(2454)
Positiva recensioner(2404)
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Lätt att ta sig runt(449)
Nära shoppingområde(374)
Praktiskt för shopping(360)
Skulle gärna bo här igen(86)
Utsökt frukost(80)
Fin utsikt(72)
Bagageleveranstjänst(23)
Negativa recensioner(50)
Hui
[Standard floor] Casual double, non-smoking, inside/no view
Bodde på okt. 2024
Familj
5 recension
5.0/5
Enastående
Publicerades 14 nov. 2024
Great location! JR station is just downstairs! Lots of big shopping centre and food choice! Daimaru is at the front of hotel. Definitely will visit again!
Översätt
Svar från boendet: Dear HuiThank you very much for staying at Hotel Granvia Osaka.We are very pleased to hear your compliments about our location.We continually strive to improve our quality of service and do hope to have the pleasure of welcoming you back in the very near future.Best regards,Hotel Manager
Wong Wai Pong
[Standardvåning] Standard dubbel icke-rökare
Bodde på aug. 2024
Familj
1 recension
4.5/5
Utmärkt
Publicerades 27 aug. 2024
There’s a make up button for housekeepers to clean ur room when u go out its next to a metro station however the bed is small
Översätt
6/8
Svar från boendet: Dear Wong Wai PongThank you for choosing to stay at Hotel Granvia Osaka.We are honored to hear your compliment.Thank you also for your valuable feedback about the bed.We continually strive to improve our quality of service and do hope to have the pleasure of welcoming you back in the very near future.Sincerely yours,Hotel Manager
Gästanvändare
[Standard floor] Casual double, non-smoking, inside/no view
Bodde på aug. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 30 aug. 2024
Everything was good. Thank you. I will revisit this hotel soon.
Översätt
Svar från boendet: Dear GuestThank you very much for staying at Hotel Granvia Osaka.We are very happy to know that you had a good experience at our hotel.It is a great pleasure for us to receive your words: "I will revisit this hotel soon".We continually strive to maintain our hotel as a comfortable place for all the customers and do hope to have the pleasure of welcoming you back in the very near future.Best regards,Hotel Manager
Jesica
[Standardvåning] Standard tvåbäddsrum rökfritt
Bodde på okt. 2024
Familj
7 recension
5.0/5
Enastående
Publicerades 2 nov. 2024
Hotel is great, very convenient
Översätt
Svar från boendet: Dear JesicaThank you very much for choosing to stay at Hotel Granvia Osaka.We are honored to receive your words of compliment about our hotel and location.We continually strive to provide even more attentive hospitality to our customers and do hope to have the pleasure of welcoming you back in the very near future.Best regards,Hotel Manager
perhapsmissing
[Standardvåning] Standard tvåbäddsrum rökfritt
Bodde på sep. 2024
Res med vänner
6 recension
4.5/5
Utmärkt
Publicerades 7 nov. 2024
really good location～～～～～～～～～～～～～～～～～～～～～～～～～～～～～～～～
Översätt
Svar från boendet: Dear perhapsmissingThank you for your recent stay with us at Hotel Granvia Osaka.We are very pleased to receive the words of compliment about our location.We continually strive to improve our quality of service and do hope to have the pleasure of welcoming you back in the very near future.Best regards,Hotel Manager
Yuen Mei Yan
[Standardvåning] Trippelrum rökfritt
Bodde på juli 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 24 aug. 2024
Very good location and nice service Convenience and the stuffs are polite.
Översätt
Svar från boendet: Dear Yuen Mei YanThank you very much for staying at Hotel Granvia Osaka.We are very pleased to hear your compliments about our location, service, etc.We continually strive to improve our quality of service and do hope to have the pleasure of welcoming you back in the very near future.Best regards,Hotel Manager
Gästanvändare
Standardvåning halv dubbelsäng, rökfritt, inuti/ingen utsikt
Bodde på juni 2024
Res med vänner
3 recension
3.2/5
Publicerades 12 juni 2024
Perfect Location, close to Umeda Eki/Osaka Station. A great place if you enjoy shopping. But!! The room we lived in has poor drainage in the toilet. The water was leaking on the ground, which made the floor very slippery. We contacted the front desk in the morning however the problem was not resolved when we came back in the evening. Finally, a staff liaised for us and we finally changed to a new room. No compensation and I did not hear any apologies. Well, thank you for the help but it cost us some time and made me a bit uncomfortable. The new room was all good. Staffs are nice and friendly, polite. Thank you for the service. Considering the price, it's not that cost-effective from my point of view.
Översätt
Svar från boendet: Dear GuestThank you very much for your stay at Hotel Granvia Osaka and for taking the time to give us your feedback.We are honored to receive your compliments about our location, staff, etc.However, we sincerely apologize for any discomfort caused by the toilet drainage and cleaning service.We will check the problem immediately and try our best to improve hotel service so that our guests can stay more comfortable.Wish we can get another opportunity to serve you back in Hotel Granvia Osaka next time and we will guarantee that you will get a better service.Sincerely yours,Hotel Manager
Gästanvändare
[Standardvåning] Standard tvåbäddsrum rökfritt
Bodde på juli 2024
Familj
6 recension
4.5/5
Utmärkt
Publicerades 23 juli 2024
Very convenience. Just next to JR. will choose this again if go Osaka
Översätt
Svar från boendet: Dear GuestThank you very much for staying at Hotel Granvia Osaka.We are very happy to know that you had a good experience at our hotel.It is a great pleasure for us to receive your words: ""will choose this again if go Osaka"".We will strive to provide better services, and truly look forward to your next visit!Best regards,Hotel Manager
Anonym användare
[Standardvåning] Standard dubbel icke-rökare
Bodde på nov. 2024
Affärsresenärer
6 recension
4.7/5
Otroligt
Publicerades 23 nov. 2024
Good location，at Osaka Station. Direct airport Limousine to Herbes Osaka, walk 5 mins to Granvia Hotel. Value for money for its prime location.
Översätt
Svar från boendet: Dear GuestThank you very much for choosing to stay at Hotel Granvia Osaka.We are very pleased to hear that you were satisfied with our location. As you said, our hotel is directly connected to JR Osaka Station, and there are many shopping malls and restaurants around. It is also very convenient for travel to Kyoto, Kobe and Nara.We will continue to strive to provide the best services that will satisfy our customers, without taking advantage of our location and the convenience of the direct connection to the station.We look forward to welcoming you here again soon.Best regards,Hotel Manager
Globetrottgal
[Standard våning] Studio tvåbäddsrum rökfritt
Bodde på juli 2024
Familj
6 recension
5.0/5
Enastående
Publicerades 12 juli 2024
Good location hotel with clean facilities and friendly service.
Översätt
Svar från boendet: Dear GlobetrottgalThank you for your recent stay with us at Hotel Granvia Osaka.We are very happy to know that you had a good experience at our hotel.We will strive to provide better services, and look forward to welcoming you back here very soon.Best regards,Hotel Manager
EL88888888
[Standardvåning] Bekvämt tvåbäddsrum rökfritt
Bodde på nov. 2024
Par
2 recension
4.5/5
Utmärkt
Publicerades 1 dec. 2024
The room was quite different from the photos?… think we got an older room though we paid more for the room that looks newer when booking so that was slightly disappointing. Location was just the best within the JR Osaka station itself but sound proof was terrible. Ambulances, traffic and neighbouring room noises all night long!!!
Översätt
Loh chin Lin
[Standardvåning] Casual tvåbäddsrum, rökfritt, inuti/ingen utsikt
Bodde på nov. 2024
Par
3 recension
4.7/5
Otroligt
Publicerades 24 nov. 2024
Most convenient next to JR train station and also subway. Staff are very courteous and helpful. Will stay here again.
Översätt
Svar från boendet: Dear Loh chin LinThank you very much for choosing to stay at Hotel Granvia Osaka.We are very pleased to hear your compliments about our location, staff. It is a great pleasure for us to receive your words: "Will stay here again".We continually strive to maintain our hotel as a comfortable place for all the customers and do hope to have the pleasure of welcoming you back in the very near future.Best regards,Hotel Manager
Iris
[Standardvåning] Standard dubbel icke-rökare
Bodde på nov. 2024
Res med vänner
1 recension
4.5/5
Utmärkt
Publicerades 19 nov. 2024
Hotel locations was good very convenient and easy to access to subway train and shopping. Hotel staffs was friendly and helpful. Will stay in this hotel when travel to Osaka again.
Översätt
Svar från boendet: Dear IrisThank you for your recent stay with us at Hotel Granvia Osaka.It is our great pleasure to know that you enjoyed the unique relax time in our hotel.We will continue to strive for further improvement of our services without resting on your kind words and do hope to have the pleasure of welcoming you back in the very near future.Best regards,Hotel Manager
Gästanvändare
[Standardvåning] Trippelrum rökfritt
Bodde på juni 2024
Familj
11 recension
5.0/5
Enastående
Publicerades 26 juni 2024
Good location to move around. Big rooms and very helpful staffs..
Översätt
Svar från boendet: Dear GuestThank you for your recent stay with us at Hotel Granvia Osaka.We are honored to receive your words of compliment about our location, room and staff.We will continue to strive to be better and welcoming you back in the very near future.Best regards,Hotel Manager
Ime
[Standardvåning] Standard dubbel icke-rökare
Bodde på okt. 2024
Par
42 recension
4.7/5
Otroligt
Publicerades 28 okt. 2024
Right by JR Osaka station. Easy to travel anywhere around Osaka. No Gym though which is unusual for a hotel at this star level.
Översätt
Svar från boendet: Dear ImeThank you for your recent stay with us at Hotel Granvia Osaka.We are honored to receive your compliments about our location.We also appreciate your valuable feedback regarding our facilities.We will continue to strive to be better and welcoming you back in the very near future.Sincerely yours,Hotel Manager