MIMARU Osaka Shinsaibashi West

MIMARU Osaka Shinsaibashi West recensioner

MIMARU Osaka Shinsaibashi West

1-24-1 Shinmachi, Nishi Ward, Osaka City, Osaka Prefecture, 550-0013, JapanVisa hotellinformation
MIMARU Osaka Shinsaibashi West
MIMARU Osaka Shinsaibashi WestMIMARU Osaka Shinsaibashi WestMIMARU Osaka Shinsaibashi West
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Gästrecensioner

9.5/10
Otroligt
73 recension
Verifierade recensioner
Läge och interiör9.5
Bekvämligheter9.5
Service9.5
Renlighet9.5
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Alla recensioner(73)
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Utmärkt för familjer(12)
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Nära tunnelbana(9)
Vänlig personal i receptionen(6)
Lareina
Ett-rums Japansk Lägenhet För 5
Bodde på mars 2025
Familj
14 recension
9.5/10
Otroligt
Publicerades 21 apr. 2025
3rd time we chose to stay at Mimaru for city trips in Japan—perfect for our family size and they are always conveniently located with convenience stores and MTRs nearby. Would stay again for the next city trip.
Översätt
Svar från boendet: Dear Valued Guest,Thank you very much for choosing MIMARU once again during your travels in Japan, and for taking the time to share your wonderful feedback. We are truly honored to be your preferred choice for family stays and are delighted to hear that you found our location convenient with easy access to nearby stores and transportation.All of us at MIMARU Osaka Shinsaibashi West look forward to welcoming you back on your next trip. Please feel free to reach out if we can assist with any arrangements for your future stay.Warm regards,Front Desk TeamMIMARU Osaka Shinsaibashi West
Gästanvändare
Familjelägenhet
Bodde på juni 2024
Familj
4 recension
8.0/10
Mycket bra
Publicerades 16 juli 2024
We wanted to stay in a family friendly hotel because our youngest has a tendency to fall off hotel beds, and Mimaru was the perfect choice. Nestled in a quiet neighbourhood, just under 10 minutes (whilst dragging 2 children) walk to the hustle and bustle of Shinsaibashi - we loved how there was a Family Mart right next door, and just 80 metres away was a 24-hour supermarket. The Yotsubashi line was also a stone’s throw away, and if you wanted to get on the Chuuo line it is only a 800 metre walk. Staff were extremely friendly and welcoming when we first arrived and every time we walked past the reception. If you’re expecting a traditional hotel stay - this is not for you. Cleaning is not daily, and refreshments like coffee/tea need to be obtained from the lobby, which was absolutely fine for us. The only thing that was baffling for us was the cleaning services. We were briefed about the cleaning frequency at the beginning but didn’t quite get how it worked as days where we expected to have someone wash up the dishes it was still left in the sink when we were back at the end of the day. During the last day, we didn’t even have clean bath towels in our room. I think it would be best if they had specified the cleaning cycle in the room as information so that people can have expectations managed. The hotel is also right next to a fire station so expect occasional sounds of sirens in the middle of the night. We enjoyed the stay very much, although we paid premium for the room due to it being high season. We would still recommend this hotel to families!
Översätt
Svar från boendet: Dear guest, Thank you very much for staying in MIMARU Shinsaibashi West and taking the time to give us your wonderful feedback. It is our greatest pleasure to know that you had enjoyed staying in our hotel with our convenient location and our friendly staff. Guests can see the cleaning schedule on the smartphone that is equipped in the room. However, we sincerly apologize for our insufficient explanation about the cleaning services upon your chech-in. We very much value direct feedback from guests like yours, and we will do our best to make the explanation clearer and easier to understand. Again, we deeply appriciate your feedback, and we hope we can welcome you when you visit Osaka again in the future. Best regards, MIMARU Osaka Shinsaibashi WEST Front Desk Team
Timothy Kuehsamy
Anslutande Japansk Lägenhet för 9
Bodde på apr. 2024
Reser med vänner
41 recension
10/10
Enastående
Publicerades 22 maj 2024
Loved this hotel very much as groups can mingle through separate rooms and still keep the rooms private. The amenities of the hotel were great and staff were very very pleasant and friendly. I will definitely stay with Mimaru in future!
Översätt
Svar från boendet: Thank you for taking your time and leaving such wonderful feedback. We're thrilled to hear that you had such a positive experience during your stay with us! Maintaining a clean environment is a top priority, and we're glad it contributed to your overall satisfaction. Our convenient location is indeed one of our key highlights, and we're delighted that it provided you with easy access to nearby supermarkets and superstores. Thank you again for sharing your feedback, and we look forward to the opportunity to host you again in the future for another wonderful experience!
Hasty
Anslutande Japansk Lägenhet för 9
Bodde på sep. 2023
Familj
2 recension
10/10
Enastående
Publicerades 1 nov. 2023
Nice Place, nice view. Location very good. Room is very clean. Everything perfect.
Översätt
Svar från boendet: Dear guests, Thank you for staying at MIMARU Osaka Shinsaibashi West and leaving us your feedback. We are very grateful to know that you like the facility, the room and the location.Hope you have enjoyed your trip in Osaka this time. If you have any plans to visit Osaka again, we are looking forward to seeing you visit our MIMARU again in the future. MIMARU Osaka Shinsaibashi West Front Desk Team
Gästanvändare
Bodde på feb. 2024
Familj
5 recension
10/10
Enastående
Publicerades 26 apr. 2024
Excellent service
Översätt
Svar från boendet: Thank you very much for sharing your experience at our hotel.We are glad to hear that you have enjoyed staying with us. It is our greatest pleasure to realize that you were satisfied with our service. It is always encouraging and inspiring whenever we receive positive feedback from our valued guests. We will continue our effort to provide the best service for our guests.Again, our sincere thanks for the comment you gave us. We are very much looking forward to welcoming you again.MIMARU OSAKA SHINSAIBASHI WEST
Taopima
Familjelägenhet
Bodde på juni 2025
Familj
4 recension
10/10
Enastående
Publicerades 27 juli 2025
除了些許有點貴,其他沒毛病,小廚房很好用,房間很乾凈佈局也合理,樓下便利店,24小時生鮮超市走2分鐘就到,地鐵口3分鐘,心齋橋日本橋……商圈近在咫尺
Översätt
Gästanvändare
Familjelägenhet
Bodde på apr. 2025
Familj
5 recension
9.5/10
Otroligt
Publicerades 2 juni 2025
還在關西遊的戒斷中… 離四橋地鐵站2號口很近,走到心齋橋大丸遊有個10-15分鐘的樣子,方便也遠離喧鬧,挺好的~雖然沒有早餐🥣但是地鐵站出戰就有個大型超市AEON,樓下還有全家,提前一晚備置早飯,微波爐電磁爐加熱就好,很照顧喜歡熱食的中國胃~自帶直飲水,受不了日本冰水的可以自己燒水喝(我們攜帶了燒水壺和轉換插座但燒的很慢,功率不對)
Översätt
Svar från boendet: 親愛的貴賓您好,誠摯感謝您選擇入住MIMARU大阪心齋橋WEST,並撥冗分享您寶貴的入住體驗。得知本館便利而寧靜的地理位置為您的旅程帶來舒適與便利,我們深感欣慰。您特別提及附近的大型超市與便利商店,以及如何善用客房內的廚房設備自備早餐,這些細心的建議對未來的旅客而言無疑具有很高的參考價值,我們由衷感謝您的分享。我們深知來自不同地區的旅客在飲食與生活習慣方面可能有所不同,能夠透過館內設備滿足您對熱食與熱水的需求,我們感到非常高興。未來也將持續努力,提升設施與服務品質,以提供更加貼心的住宿體驗。再次感謝您的寶貴意見與支持,期待不久的將來能再次歡迎您的蒞臨。謹啟MIMARU大阪心齋橋WEST接待團隊 敬上
Gästanvändare
Ett-rums Japansk Lägenhet För 5
Bodde på mars 2025
Familj
10 recension
10/10
Enastående
Publicerades 2 maj 2025
酒店位於地鐵口旁,出行十分便利。 房間相對於日本來説乾淨寬敞,還帶有一個小廚房,樓下地鐵口有一個24小時生鮮超市和一個全家,滿足日常需求,我們買了和牛和麪條,吃得比飯店好。 衞生條件很好,各項服務也到位,非常推薦
Översätt
Svar från boendet: 親愛的貴賓您好,誠摯感謝您選擇入住MIMARU大阪心齋橋West,並與我們分享寶貴的住宿體驗。很高興得知您對我們便利的地理位置、寬敞潔淨的客房及貼心的小廚房設備感到滿意。我們希望每位旅客都能像您一樣,享受到自在、舒適又有家的感覺的旅程時光。也非常感謝您對衛生與服務品質的肯定,這對我們前台團隊是莫大的鼓勵。我們會繼續努力,為每一位貴賓提供更加完善的服務。衷心期待您的再次光臨!誠摯問候,前台團隊敬上MIMARU大阪心齋橋West
CHIA WEI
Familjelägenhet
Bodde på maj 2025
Familj
1 recension
10/10
Enastående
Publicerades 30 juni 2025
位置好,地點佳,工作人員服務親切。空間大,適合一家4口,最棒的是有小廚房,旁邊有超市,晚上可以吃泡麵配和牛!
Översätt
Svar från boendet: Dear Guest!Thank you so much for the feedback it means a lot to us.We are thrilled that you enjoy your stay in the hotel.Thank you for appreciating our staff , it help us to work hard.We hope to host you again in future!Warm Regards,Front Desk TeamMIMARU Osaka Shinsaibashi WEST
Gästanvändare
Ett-rums Japansk Lägenhet För 5
Bodde på mars 2025
Familj
28 recension
10/10
Enastående
Publicerades 30 apr. 2025
第二次入住這個酒店,真心覺得是親子出遊很好的選擇。房間相比大阪其他酒店要大,一家四口入住很舒適。酒店周邊很多餐廳可選擇,便利店,大型超市就在酒店樓下或不行少於五分鐘路程內。心齋橋步行約十分鐘可到達。總之,十分便利。
Översätt
Svar från boendet: 親愛的貴賓您好,非常感謝您再次選擇入住我們飯店,並抽出寶貴時間留下如此溫暖的評價。我們很高興得知您對我們寬敞舒適的客房感到滿意,也很開心我們的地理位置與周邊設施為您與家人的旅程帶來便利。能夠成為您親子旅行的首選,我們深感榮幸。前台團隊也非常感謝您的支持與鼓勵,這將成為我們持續提供貼心服務的動力。期待在不久的將來再次歡迎您與全家蒞臨,為您提供更美好的住宿體驗。誠摯問候,前台團隊敬上MIMARU大阪心齋橋West
Gästanvändare
Familjelägenhet
Bodde på jan. 2025
Familj
6 recension
10/10
Enastående
Publicerades 17 feb. 2025
一家四口人均一張床,倆孩子睡上下鋪,很寬敞也乾淨。房間裏有冰箱,微波爐,電磁爐和配套的鍋碗瓢盆,自給自足很方便。公寓的位置也很不錯,鬧中取靜,離心齋橋步行十分鐘,公寓樓下就是全家,步行2分鐘有家AEON超市,這次大阪五天都住這家公寓,很喜歡,以後如果再來大阪還會選擇這家。
Översätt
Svar från boendet: 非常感謝您選擇我們公寓並分享您的入住體驗!我們很高興您和您的家人都能享受這次舒適的住宿,並且對我們的設施和位置感到滿意。我們一直致力於為客人提供方便、乾淨且舒適的環境,您的反饋對我們來説非常寶貴。期待下次再為您提供優質的服務,歡迎隨時光臨大阪時再次選擇我們!
Anonym användare
Ett-rums Japansk Lägenhet För 5
Bodde på juni 2025
Familj
3 recension
6.5/10
Publicerades 14 juli 2025
衞生的話如果選擇酒店的話更好,缺點是衹有一個衞生間,因為我們是五人入住,衹有一個衞生間很不方便,房間裏衹有掛壁空調,不是中央空調,聲音比較大。前台很熱情。打掃衞生不到位,然後女生都沒法洗頭,吹風機也沒有國內的好。感覺性價比比較低
Översätt
Svar från boendet: 尊敬的貴賓,非常感謝您抽出寶貴的時間與我們分享您的入住體驗。首先,衷心感謝您對前台工作人員的稱讚。您的鼓勵是我們持續提供温暖、貼心服務的重要動力。對於您此次入住中提到的問題,我們深表歉意。關於清潔方面未達預期,我們已將您的意見反饋給清掃團隊,並會加強培訓和檢查,以確保為每位賓客提供乾淨、舒適的環境。由於MIMARU是公寓式酒店,我們的客房採用的是分體式空調,而非中央空調。我們理解這可能未能滿足您的期望,感謝您的理解與反饋。關於浴室數量的問題,我們的每間客房基本配備一個浴室。對於像您一樣的五人家庭出行,我們建議預訂相連房型(Connecting Room),這樣可使用兩個浴室,住宿會更加舒適便捷。另外,非常抱歉吹風機未能達到您的需求。我們會認真聽取您的意見,今後在設備選擇與升級方面加以改進,以更好地滿足來自不同國家和地區賓客的需求。再次感謝您的寶貴意見。我們期待未來還有機會為您提供更加滿意的住宿體驗。此致敬禮MIMARU大阪 心齋橋WEST
Gästanvändare
Familjelägenhet
Bodde på dec. 2024
Familj
7 recension
10/10
Enastående
Publicerades 4 feb. 2025
4人家庭入住,房間面積大,小朋友有足夠的活動空間。有廚房,煮食設備齊全,在樓下24小時AEON超市買食品,供早上煮早餐,十分方便
Översätt
Svar från boendet: 感謝您分享這麼正面的體驗!我們很高興聽到您和您的家人在我們的房間中度過了愉快的時光,並且小朋友也能在寬敞的空間中自由活動。很高興您也滿意我們設置的廚房及煮食設備,並且能夠輕鬆在樓下的AEON超市購買食品。方便您的生活是我們的首要目標,您的讚賞讓我們感到非常欣慰。希望未來能再次迎接您和您的家人!祝您一切順利。
Gästanvändare
Ett-rums Japansk Lägenhet För 5
Bodde på sep. 2024
Familj
22 recension
8.5/10
Mycket bra
Publicerades 28 okt. 2024
房間應該沒有攜程描述的那麼大,位置還不錯,挺方便的,樓下有全家和一個24小時便利店,旁邊還有一個麥當勞,地鐵站也在附近,步行至心齋橋商業圈,大約10分鐘,衞生説實話,一般化,床頭背景上面全是灰,地面也不是非常乾淨,總體還不錯,不過價格在附近的酒店也是比較貴的
Översätt
Svar från boendet: 尊敬的顧客,您好。感謝您此前入住本酒店並在此留下您對我們的評價。很高興您對我們酒店的地理位置的積極評價,希望我們便利的周邊環境與交通有幫助您更好地享受此次的旅行。您此前所入住的房間是和式5人房,總共是43平方米。我們很遺憾您入住后房間大小沒有達到您的預期。關於房間的衛生問題,感謝您的反饋,我們加强對清掃工作的監督,致力於給客人提供舒適潔净的入住環境。我們除大阪外,在京都和東京也有多家酒店,我們衷心期待能再次爲您服務。MIMARU大阪心齋橋WEST
Gästanvändare
Familjelägenhet
Bodde på feb. 2025
Familj
3 recension
9.5/10
Otroligt
Publicerades 10 mars 2025
1、地理位置便捷,樓下就有便利店,走幾步就有超市、地鐵站、麥當勞,步行到心齋橋、道頓堀15分鐘左右。 2、酒店沒早餐,但房間裏有冰箱、微波爐、餐具,還有新的洗碗海綿和抹布,超市買了早餐在酒店吃也很方便。 3、服務熱情,前台進出都會打招呼,客房每天都會簡單打掃,但住客的東西不會隨便動,這點挺好。第四天換了床品。打掃房間的安排check in時會提前告知。 4、房間寬敞整潔,兩個箱子,26、28各一,放在房間也不擁擠,帶孩子的空間OK。 5、唯一不足,被子的被套沒有拉鍊或綁繩,睡着睡着被子會出來,這點不衞生,畢竟被子不會每次都洗,希望能改進。
Översätt
Svar från boendet: 尊敬的客人,感謝您選擇入住我們的酒店,並抽出寶貴時間分享您的入住體驗。非常高興您在我們酒店的住宿能夠令您滿意,並且感謝您提出的寶貴意見。很高興您對酒店的位置表示滿意以及您對我們客房設施的肯定。我們酒店的客房配備了冰箱、微波爐和餐具等,方便客人自行準備餐食。我們很高興聽到您在酒店享用了從超市購買的早餐。關於您提到的被套問題,我們非常抱歉給您帶來了不便。我們已經記錄下您的建議,並將考慮改進被套的設計,確保為客人提供更加舒適和衞生的住宿體驗。再次感謝您寶貴的反饋,我們將繼續努力提升服務質量,確保每一位客人都有更愉快的入住體驗。希望您能再次選擇我們酒店,我們期待為您提供更加完美的服務。感謝您的支持與信任。