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Verifierade recensioner
Läge och interiör4.4
Bekvämligheter4.3
Service4.3
Renlighet4.6
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Gästanvändare
Double Bed X1_Single Bed X2
Bodde på okt. 2024
Familj
4 recension
4.0/5
Mycket bra
Publicerades 10 dec. 2024
Namba Eslead is a nice place to stay if you do not require any housekeeping. Washing machine is provided, there is also a vacuum cleaner that you can use to vacuum on your own. Stayed for 5 nights, and was ok to do some basic cleaning when necessary. Found the check in and check out efficient and hassle free.
Översätt
Tiffany
tre enkelsängar och 1 bäddsoffa
Bodde på okt. 2024
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 28 nov. 2024
Self checkin is good and efficient. The room is spacious. Location is good,
Översätt
Sharon Wong76
Double Bed X1_Single Bed X2
Bodde på aug. 2024
Familj
2 recension
5.0/5
Enastående
Publicerades 19 sep. 2024
Room is very clean and new. Easy and fast self check-in. All the amenities is complete and one thing different compare to other Japan hotel is very spacious as we got four luggage and it's can easily open & close without any space constraints. Will highly recommend this hotel to my friends if they plan to go Osaka.
Översätt
mykhele 0827
Bodde på aug. 2024
Res med vänner
7 recension
5.0/5
Enastående
Publicerades 6 sep. 2024
One of the best hotel in Osaka. The location, the view and amenities are all perfect. Plus the easy check in and check out process. Will surely get back here!
Översätt
Gästanvändare
Double Bed X1_Single Bed X2
Bodde på juli 2024
Familj
2 recension
2.5/5
Publicerades 14 aug. 2024
The hotel check-in experience was extremely disappointing. Firstly, I did not receive the email confirmation for my hotel reservation. When I arrived at the hotel, there was no staff at the front desk to assist me, and my calls went unanswered. Without the registration number, I was unable to get help. After contacting the trip.com staff, they were able to email me the registration information.
Once I had the necessary details, the hotel provided me with a room number and door key. However, the door key did not work. I contacted the trip.com staff again, but they were unable to reach the hotel staff. We spent a total of 3 hours in the area without access to air conditioning. The hotel eventually explained that this was a system error, and the key code could not be used to enter the room.
The inability to reach the hotel staff and the malfunctioning door key created an extremely frustrating and unpleasant check-in experience. The hotel's local contact number also went straight to voicemail. If you are considering this hotel, I would advise allowing extra time to handle potential issues, as the lack of responsive staff and technical problems can significantly disrupt your travel plans.
Also, there’s no room cleansing service, you need to email to the hotel for item replenishment. Be
Översätt
Svar från boendet: We send you the check-in instructions through the reservation site. Most of our customers check the email, so you will not have any problems checking in like you did. Even if you don't know the check-in code like you did, you can calmly scan the QR code at the front desk and contact the staff immediately. Our staff are at a nearby hotel, so they can help you right away.Most customers can check in without any problems with the current check-in method and management system. First of all, we ask that you check the email from the reservation site, and if you cannot check the email, the front desk has email and phone addresses for our hotel, so if you do this as usual, there will be no problems.Thank you for your understanding.
Sisi Yee
tre enkelsängar och 1 bäddsoffa
Bodde på nov. 2024
Familj
4 recension
5.0/5
Enastående
Publicerades 25 dec. 2024
Has all u need in a room, best feature was warming room which can be used to dry washed clothes very efficiently. Jeans can be dried in a day. Beds were very comfortable.
Översätt
man
Bodde på maj 2024
Res med vänner
1 recension
4.0/5
Mycket bra
Publicerades 16 juni 2024
Nice for having 3 beds room types, room space are enough for placing the luggages. Most of the home-use facilities are included. Great experience for accommodation.
Översätt
Pun
tre enkelsängar och 1 bäddsoffa
Bodde på aug. 2024
Familj
4 recension
4.5/5
Utmärkt
Publicerades 21 sep. 2024
Easy to access, clean and operator replied requests in a timely manner. Well done .
Make sure you input all guests passport’s details ahead for smooth check in .