Rihga Royal Hotel

Bad service, lausy Attitude from staff at Front desk, only the person who has the Maps For customers Is friendly. Room was Not Clean in Out first night. They gave us a Shuttle to USJ. Never book again with Thema.

Beautiful hotel close to everything metro station is inside the hotel and you have a lot of facilities

Rihga Royal Hotel Osaka might flaunt a 6-star rating established probably in the early 2000’s, and the actual inside is nice and high class, however once you get into the rooms, it’s a clear 3-4 star at most. The dated building fails to live up to modern standards, with windows that don’t open, hair lurking in the bathroom, and carpets stained beyond redemption. Adding insult to injury, the humidifier and air conditioning proved non-functional, the room wouldn’t go below 25 degrees. When requesting assistance, the response was laughable – a pedestal fan in lieu of a fix. Even the room speaker system is a relic from the '80s, with a 3.5mm jack as its only means of connection. For a hotel purporting luxury, it falls woefully short in delivering a comfortable and contemporary experience. The room TV was from early 2013, every piece of equipment in there was nearly older than me. There were scales in the bathroom, they were dirty and covered in rust, no one’s weighing themselves on holiday, why are these even here. Will never stay at this location again, I feel it’s entirely sculpted around wedding parties and business types of people, or anyone over the age of 60.. The only good thing was the 7/11 down the bottom. If you’re under 40, this isn’t the place for you.

Very old hotel. The rooms are very small even for Japan. The gym only opens at 10am and you need to pay a hefty extra fee (some 35€), also for the pool. Do not book this hotel.

Very expensive but God damn, they really do be hiring people that speak either English or Chinese together with Japanese! And oh my, there are just so so many staff that do! Whether that be front desk, or even housekeeping! The only ones that really don't are the ones in the restaurants or in Melissa (where they sell bread and other good food!) Or the mall downstairs! The dessert lounge weren't too friendly either but they all seem to be extensions of the hotel! Overall, great experience except for the fact that the rooms are indeed tiny and compact cause that's what we booked after all - but aside from that, all the amenities were great, toilet was big and movable in and you really have anything and everything you need already there! Only issue is maybe that some things here are pretty outdated though it's a 5 star hotel! But overall its truly worth the price though I don't reccomend staying all the time unless you wanna burn a hole in your pocket heh! But one great thing is that they are truly commendable in terms of holding events and catering to hundreds of guests for the really really big ballrooms. That's a huge plus.

A good hotel where you can get a free shuttle to Osaka station and to USJ. The service by the staff was also top notch.