Holiday Inn Osaka Namba, an IHG Hotel

This was my second time staying at Holiday Inn Namba. The first stay was great - bright and clean room which looked newly renovated. This time the room was entirely opposite. It was dark and feels dirty - stains on the wall in various parts of the room. Carpet and furniture was old. Then there was a day when the housekeeping didn’t come by and I called for top up of the bathroom amenities. I was asked to pick up these myself from front desk. Not a big deal but was annoyed since this was due to them not doing housekeeping at no fault of mine.

Review of Breakfast Experience at Holiday Inn Namba, Osaka I had a disappointing breakfast experience at the Holiday Inn Namba. The area was overcrowded with dirty tables and insufficient seating, making it challenging to find a place to eat. To make matters worse, one of the staff members occupied a table to sleep, which added to the chaos. The wait for food exceeded 30 minutes, compounding my frustration. I brought these issues to the attention of the front desk manager, but no resolution was offered. I ultimately decided to return my two-day breakfast coupon and did not receive a refund. This experience fell short of expectations, and I hope management addresses these concerns for future guests.

Love this hotel. Location wise it’s very very convenient. It’s located at Dotonbori itself. Staffs are helpful. Breakfast is ok. And place is safe & clean.