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Verifierade recensioner
Läge och interiör9.1
Bekvämligheter9.1
Service8.9
Renlighet9.2
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Alla recensioner(42)
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Negativa recensioner(2)
Dreamer
Bodde på mars 2024
Familj
3 recension
10.0/10
Enastående
Publicerades 3 maj 2024
The place and rooms are clean and neat. The staff are so helpful and can speak English fluently. The location is near most of the shopping places and close to the metro station. I enjoyed my stay so much.
Översätt
Svar från boendet: Dear guest,Thank you very much for sharing your experience at our hotel.We are glad to hear that you have enjoyed staying with us. It is our greatest pleasure to realize that you were satisfied with our service. Your kind comment concerning our staff is also very much appreciated. It is always encouraging and inspiring whenever we receive positive feedback from our valued guests. We will continue our effort to provide the best service for our guests.Again, our sincere thanks for the comment you gave us. We are very much looking forward to welcoming you again.Warm regards,MIMARU OSAKA NAMBA NORTH
Sponge cake
Bodde på jan. 2024
Familj
10 recension
5.0/10
Publicerades 23 feb. 2024
"I recently stayed at this hotel for 4 nights. The location is convenient and the staff are friendly and helpful. However, I was disappointed that the room was not made up daily, with only the towels being changed daily. The bed was not made daily and the bedsheets were only changed once every 3 days. Additionally, the basin was not cleaned during housekeeping, even after 3 days. Overall, while the location and staff were great, the lack of daily room maintenance was a downside to an otherwise pleasant stay."
Översätt
Svar från boendet: Dear guest,Thank you for taking the time to leave feedback.We are sorry to hear you were not fully satisfied with your stay at our hotel.Your feedback is taken very seriously, and our team will take it in account and work to improve our facilities and services so that we can offer a better experience for our customers. We hope that despite the issues, you had a great time in Osaka. Once again, thank you for your feedback, and we hope that we may be able to welcome you back sometime to a new and improved MIMARU.Warm regards,MIMARU OSAKA NAMBA NORTH
Fahezah
Rum(pokemon)
Bodde på jan. 2024
Familj
3 recension
10.0/10
Enastående
Publicerades 8 mars 2024
We love Pokémon.. Staff very kind and one staff can speak Indonesian
Översätt
Svar från boendet: Dear guest,Thank you so much for your kind feedback! Our team is overjoyed to hear that you had a great experience during your stay with us. Our staff is very grateful for your kind words about our service. We hope you had an amazing time exploring Osaka and surroundings, and we are looking forward to welcoming you again someday.Best regards,MIMARU OSAKA NAMBA NORTH
LynetteT
Bodde på feb. 2024
Res med vänner
5 recension
10.0/10
Enastående
Publicerades 2 apr. 2024
Great location helpful staff . We enjoyed the stay !
Översätt
Svar från boendet: Dear guest,Thank you very much for having stayed at our hotel.We are delighted that you were impressed with our facilities and left with that impression. Direct feedback from our valued guests, like yours, encourage and inspire us to aim even higher for even better service.We sincerely appreciate your feedback. We are very much looking forward to your next visit.Best regards,MIMARU OSAKA NAMAB NORTH
Gästanvändare
Familjelägenhet
Bodde på mars 2025
Familj
1 recension
10.0/10
Enastående
Publicerades 13 apr. 2025
Very good
Översätt
Svar från boendet: Dear guest,Thank you for your kind words! We're happy to hear you had a good stay and hope to welcome you back again soon.Best Regards,Mimaru Osaka Namba NorthFront Desk
Gästanvändare
Rum(pokemon)
Bodde på juli 2023
Familj
3 recension
9.0/10
Utmärkt
Publicerades 7 sep. 2023
The room type is perfect for family trip including little kids and elderly.
Översätt
Svar från boendet: Dear Guest, We apologize for replying late to your kind review. Thank you very much for staying at MIMARU Osaka Namba North and giving us delightful feedback. We are happy that you are satisfied with our room type. We are looking forward to seeing you again. MIMARU Osaka Namba North Front Desk
Julynn
Bodde på nov. 2022
Familj
4 recension
10.0/10
Enastående
Publicerades 19 dec. 2022
Fantastic hotel for our family of 4. The kids loved the bunk beds and there was a small kitchenette if we wanted to do some simple cooking
Översätt
Svar från boendet: Dear Guest, We apologize for replying late to your kind review. Thank you very much for staying at MIMARU Osaka Namba North and giving us delightful feedback. We are grateful that you all enjoyed our room. We are looking forward to seeing you again at MIMARU Osaka Namba North.
Svar från boendet: Dear guest, Thank you for choosing MIMARU Osaka Namba NORTH and taking the time to share your experience with us. We are delighted that you enjoyed our Pokemon room and our facilities. We hope you have created wonderful memories in Osaka. As mentioned in your comment, we are located close to multiple train stations, allowing easier access to the airport and other parts of Osaka. In addition, it is convenient for shopping since Orange Street and other shopping areas are also nearby.Direct feedback from guests, like yours, always encourages us to provide an even higher quality of service. If you notice any room for improvement regarding our services and facilities, we would love to hear your opinion when you visit us again. We very much appreciate your feedback, and we sincerely hope to welcome you again in the future. Best regards, MIMARU Osaka Namba NORTH Front Desk Team
Svar från boendet: 親愛的客人您好親愛的客人您好 感謝您此次入住MIMARU大阪難波NORTH並且分享您的住宿體驗。很開心您對於此次的入住體驗感到滿意。MIMARU為公寓式酒店,房間內提供廚房與廚具,並且擁有與ㄧ般酒店相比較為寬廣的空間,十分適合家庭與團體客。也如您所說,MIMARU大阪難波NORTH距離主要的觀光景點道頓堀,徒步約莫10分鐘左右即可以抵達。周遭也有需多餐廳與便利商店等店家,飲食與購物都十分的便利。能夠得到您的認同我們深感榮幸。也期待未來您蒞臨大阪時有機會再次為您服務。祝您事事順心。MIMARU大阪難波NORTH前台人員一同
Svar från boendet: 親愛的客人您好,感謝您本次選擇入住MIMARU大阪難波NORTH,並於百忙之中抽空留下您的寶貴意見。我們很高興得知您能對帶小孩入住表示正面評價。關於這次在提供您嬰兒用品的服務上,因為工作人員的缺失,未能提供您滿意的住宿體驗,我們致上最深的歉意。我們會加強工作人員的訓練,避免下次再有同樣的情形發生。關於嬰兒的餐椅,根據日本的法律規定,是無法以一般垃圾處理,另外由於飯店為營業場所,所遺棄的大型垃圾,都將作為營業用垃圾處理,需要比一般的住家處理垃圾花費更多的處理費用,希望您能理解。也感謝您本次的住宿。MIMARU大阪難波NORTH前台工作人員敬上
KEUNYOUNG
Rum(pokemon)
Bodde på jan. 2025
Familj
1 recension
8.5/10
Mycket bra
Publicerades 10 feb. 2025
생각보다 내부가 작았고, 추웠습니다.
워낙날씨가 추워서 일 수도 있으나, 우풍이 심해 추가로 담요를 제공받고야 잘수 있었고,
온풍기가 퀸침대 있는곳에만 있어서 2층침대있는 곳까지는 온풍이 제대로 닿지 않아 더 추웠습니다.
그외 직원들의 응대나 대응은 빠르고 좋았습니다.
도톤보리와 가까웠고, 라피트 역까지 걷는것도 어렵지 않았습니다.
Översätt
Svar från boendet: 고객님 안녕하세요?이번 오사카 여행을 위해 저희 미마루 오사카 난바 노스를 이용해주셔서 감사합니다.객실에 구비되어 있는 난방기로 객실 전체의 온도 조절이 어려웠던 점 대단히 죄송합니다.화재로 인한 위험이 있어서 난방기 이외에는 히터팬은 구비하고 있지 않은 점 양해 부탁드립니다.고객님의 의견을 적극적으로 반영하여 객실 내부 온도 조절의 문제를 개선하도록 노력하겠습니다.온도 조절의 문제가 있었음에도 스탭의 대응과 호텔의 위치에 대해서 좋은 피드백을 주셔서 감사합니다.앞으로도 미마루 오사카 난바 노스 스탭 모두가 고객님의 작은 문제에도 빠르게 대응할 수 있도록 더 노력하겠습니다.프론트 데스크 팀은 항상 고객님의 의견을 기다리고 있습니다.저희에게 다른 개선점이 있다면 언제든지 연락주세요.다음 오사카 여행시에도 미마루 오사카 난바 노스에서 다시 한번 만나뵙기를 기대하겠습니다.다시 한번 감사드립니다!미마루 오사카 난바 노스프론트 데스크 팀
Svar från boendet: 親愛的客人您好,感謝您於本次旅程選擇入住MIMARU大阪難波NORTH,並於百忙之中抽空留下您的寶貴意見。我們十分感激您滿意我們飯店的大廳遊戲區,房間設備以及工作人員的服務。我們也很榮幸能以中文接待您。希望您這次在大阪及日本的關西地區有度過一個美好的假期,如果您在未來有再次來大阪的計畫,我們衷心期盼能夠再次在MIMARU飯店見到您的光臨!MIMARU大阪難波NORTH前台人員敬上
Svar från boendet: 親愛的客人您好感謝您這次選擇入住MIMARU大阪難波NORTH以及留下您的評論。能夠幫助到您,並且讓您接下來的旅程能夠順利進行是我們的榮幸。也希望您的小孩能夠早日康復。很開心您對於這次的住宿體驗感到滿意。如您所說,我們飯店距離大阪主要的觀光景點,如心齋橋商店街、美國村等徒步約莫10分鐘即可抵達,十分的便利。MIMARU為公寓式飯店,房間相對於一般飯店的空間較大,十分適合家庭以及團體入住。也很開心您的小孩能夠在飯店內也能玩得盡興。我們致力於提供舒適的住宿環境給客人,十分感謝您提供您的建議,我們會做參考並嘗試改善。我們也期待您未來蒞臨日本時,有機會再次為您服務。祝您事事順心。MIMARU大阪難波NORTH前台人員一同
Svar från boendet: 親愛的客人您好,感謝您本次選擇入住MIMARU大阪難波NORTH,並於百忙之中抽空留下您的寶貴意見。我們很高興得知您喜歡我們房間的設備,周邊環境及職員的服務品質。也很高興知道您的小朋友很喜歡我們的Pokémon 房!希望您如果下次還有機會來大阪觀光,我們衷心期盼您能夠再次選擇我們的MIMARU飯店。祝您有個美好的一天。MIMARU大阪難波NORTH前台全體員工敬上
Svar från boendet: 親愛的客人您好,感謝您本次選擇入住MIMARU大阪難波NORTH,並於百忙之中抽空留下您的寶貴意見。 我們很高興得知您滿意我們飯店的周邊交通環境及位置、大廳的遊戲設備、房間的大小及上下舖。希望您有度過了一個愉快的假期。我們飯店雖然沒有提供早餐及餐廳,但是有鄰近提供早餐的咖啡店資訊及其他推薦餐廳資訊等隨時供您參考。感謝您本次給予我們高評價,也希望今後您有任何再來大阪的機會的話,能夠再次選擇MIMARU住宿!祝您有個愉快的一天!MIMARU大阪難波NORTH前台人員敬上