Paragon 700 Boutique Hotel & Spa

We were met at the door by the Mateo and Fredirica who warmly greeted us and provided a short tour of the hotel. Tastefully decorated with many details and a staff that is ever present and efficient, it was a joy to spend a week here. Chef Pasquale is brilliant in his cucina where not a single meal is less than stunning. Mixocolgist Leonardo is a genius and created some of the best cocktails ever! We will definitely return.

What a find. This is a beautiful hotel, its design, attention to detail and art. The garden area is a magical escape and the pool offers a refreshing escape from the sun. But what brings this hotel to life are the staff , every single one of them, welcoming, friendly and helpful. We had an amazing visit and would recommend it to anyone.

I warmly recommend this Boutique Hôtel. Our stay was exceptionnal. Very nice staff, we felt really at home. Our room was confortable, with a romantic chimenea, high ceilings, big bed, nice bathroom. We enjoyed also the spa and the massages. Just amazing and great. Food is excellent and location is just perfect. Ostuni is really worth to visit and very central to go around The Puglia. Thanks a lot to the whole team and best wishes for the future.

This boutique property in the middle of the White City is a fantastic base to explore Puglia, while being a warm oasis after a day out. Everyone is super friendly, the food is exceptional. The staff were able to make recommendations and reservations for things to do and see in the region which added to the enjoyment of our stay.

For "boutique", read expensive designer kitsch! The worst sort of architectural grandstanding. Pleasant and helpful staff, lovely garden, great location, but... poor breakfast, slow service; ******* magnetic doors; tiny room; There must be better choices!

As others have said in their reviews this hotel values aesthetics over hospitality, facilities and care. We paid for a superior suite and got dumped in a dark basement room with 1 window that opened on to the restaurant. On explaining to the staff that we had paid for a room specifically with a terrace, we were met with defensiveness and made to wait a day for another room to become available. It’s a shame because the interiors are nicely done but it feels like they are now trying to overcharge to make up for however much they spent on the renovation. Again as others have said - everything is for sale even down to the laundry bag in the room. It just feels very money grabby. The spa is extra and parking is not included if you don’t book direct (it was literally the first thing they told us on arrival). At this price point, you’d expect excellent attention to detail but it’s just not there. We didn’t get fresh water every day, sometimes towels were taken and not replaced, we didn’t get enough toilet roll. We didn’t get towels for the pool outside - it’s very hit and miss. There’s pigeon poo all round the pool area. I wouldn’t care if it was cheaper but for nearly €1000 per night, expectations are higher. For me, the breakfast really showed how little care the hotel has for their guests. Bored looking staff, stale bread, soft/mouldy fruit, barely any choice (unless you pay extra) and they only give you half a slice of toast with eggs for some reason. It’s just not what you’d expect at this price point. We would much rather have got a refund and stayed elsewhere but they made sure to make it clear that wouldn’t be possible. All I can say is don’t make the same mistake we did and save your money!