Cozy Inn Otaru

Cozy Inn Otaru recensioner

Cozy Inn Otaru

Nishiki-cho 18-14, Otaru City, Hokkaido, 047-0039, JapanVisa hotellinformation
Cozy Inn Otaru
Cozy Inn OtaruCozy Inn OtaruCozy Inn Otaru
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Gästrecensioner

8.9/10
Mycket bra
92 recension
Verifierade recensioner
Läge och interiör8.6
Bekvämligheter9.0
Service8.6
Renlighet9.3
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Alla recensioner(92)
Positiva recensioner(90)
Recensioner med foton/video(22)
Utmärkta rum(32)
Rent och städat(27)
Utmärkt vistelse!(21)
Stora rum(19)
Praktisk parkering(16)
Nära shoppingområde(8)
Utmärkt valuta för pengarna(6)
Praktiskt för shopping(5)
Negativa recensioner(2)
ScudLim
Familjerum
Bodde på dec. 2024
Par
5 recension
10.0/10
Enastående
Publicerades 18 jan. 2025
Cozy Inn is superb, can easily be reached by bus or by car. Plenty of parking spaces. Room is big and clean. Close to Aeon and Daiso. Walkable to the canal if you are not driving. Check in uses machine and strictly only after 3pm, so do not come early. Overall, I highly recommend!
Översätt
Svar från boendet: Thank you very much for choosing our hotel.We are glad to hear that you had a pleasant stay with us.All of our employees are very happy to receive your high evaluation with beautiful photos.All of our staff will continue to make every effort to satisfy our guests.We look forward to welcoming you again.Iwasaki
Jia Beng
Bodde på nov. 2024
Familj
3 recension
10.0/10
Enastående
Publicerades 23 jan. 2025
Very good. Spacious room. Value for money. Parking is free.
Översätt
Svar från boendet: Thank you very much for choosing our hotel.We are very pleased to hear that you had a pleasant stay with us.Thank you also for your satisfaction with our free parking.All of our staff will continue to make every effort to satisfy our guests, and we look forward to serving you again in the future.We look forward to welcoming you again.
Anonym användare
Familjerum
Bodde på apr. 2025
Res med vänner
20 recension
10.0/10
Enastående
Publicerades 11 maj 2025
Well location, big room and cleaning inside. Very easy to check in with good service .
Översätt
Boon Pin
Bodde på jan. 2025
Familj
7 recension
10.0/10
Enastående
Publicerades 24 mars 2025
free parking, nearby grocery supermarket within walking distance. Room is big & easier for check-in & check out process. price is valuable.
Översätt
Svar från boendet: Thank you for choosing our hotel.We are very happy to hear that you gave us a high evaluation of our hotel.We hope you will stay at Cozy Inn Otaru again when you come back to Otaru for a visit!All of our staff look forward to serving you.
Justin GTL
Bodde på jan. 2025
Familj
2 recension
5.0/10
Publicerades 14 feb. 2025
We had problems checking-in via their kiosk at the lobby & we had to manually checked-in with their staff. The guest before us also had the same issue with the kiosk. On manual check-in over the counter: Trip.com booking was for: 2 adult + 1 junior child. As per Trip booking, we are to pay Yen2500 at front desk for our child. But the staff declined & argues with us the additional charge is around Yen2900. Hence the argument began! Finally the staff gave in & waived off the additional fee, on the condition that our child sleeps with us on our bed. We are not allowed to manually open up the spare bed in the room, otherwise we will be charged upon check-out. We were fine with that & finally got our keys. On entering our room, it was in a total mess. Uncleared. The cleaners forgot / haven’t done their job yet. So back we went to the lobby to request for a replacement room. Got our keys to a new unit & finally checked-in. In our room, there’s an A4 memo stuck to the wall saying the additional cost of a child is indeed Yen2500, as per Trip.com, & not as per what the front desk mentions of Yen2900. Hence, overall, our dissatisfaction towards this hotel front desk service of inconsistencies. Location wise, we have a rental car, so it’s not an issue. For travellers who don’t have a car, it’s not that convenient. The nearest mart is about 2mins drive away, so prolly 15mins walk (not that near).
Översätt
Svar från boendet: Thank you for choosing our hotel.We apologize for the inconvenience regarding the children's rates.The hotel charges a child fee of 3,000 yen per child for guests booked on Trip.The paper in the room states that 2,500 yen per person will be charged for unauthorized use of the equipment provided in the room.Please note that this has nothing to do with the children's fee.We are very sorry for the mess in the room we showed you.
Kelvin Koh Chee Hong
Bodde på dec. 2024
Familj
3 recension
6.5/10
Publicerades 25 jan. 2025
Location abit far from the town but if you are driving than not much of an issue. Limited facilities provided however the car park is free of charge.
Översätt
Svar från boendet: Thank you for choosing our hotel.We are very happy to hear that you are satisfied with our location and free parking.We are looking forward to welcoming you again.Iwasaki
Sheila WZJ
Bodde på nov. 2024
Par
11 recension
9.0/10
Utmärkt
Publicerades 27 dec. 2024
This hotel was amazing. Super clean and cozy. The room was so big and spacious. Can sleep up to 5 people. Just that the hotel has no elevator, only 2 floors. But still never disappoints me. Highly recommended!!!!!
Översätt
Svar från boendet: Thank you for choosing our hotel.We are very happy to hear that you had a pleasant stay with us.We will continue to make every effort to provide you with a better hotel experience.We look forward to welcoming you again.
Anonym användare
Familjerum
Bodde på mars 2024
Par
2 recension
9.5/10
Otroligt
Publicerades 5 apr. 2024
Spacious room, location is about far if you don’t drive. Free parking on site, great for those who drive
Översätt
Svar från boendet: Thank you very much for staying at Cozy Inn OTARU.We would also like to thank you for taking your valuable time and providing us with your feedback.We will continue to work hard to provide comfortable hotel facilities and services that will satisfy your needs, so we appreciate your continued patronage.All of our staff are looking forward to your next visit.
drayanaindra
Bodde på jan. 2025
Familj
10 recension
10.0/10
Enastående
Publicerades 18 feb. 2025
I will go back to this place. Near from bus transit.
Översätt
Svar från boendet: Thank you for choosing our hotel.We are very happy to hear that you were satisfied with our services.Thank you very much.We hope you will visit Cozy Inn Otaru again when you come back to Otaru for a visit😊.We sincerely look forward to having you stay with us again.
Chengdi
Bodde på juni 2024
Par
1 recension
9.5/10
Otroligt
Publicerades 16 juli 2024
1.Quiet surrounding environment, 2.Cordial reception, 3.Good value for the money, 4. Will be back again.
Översätt
Svar från boendet: Dear Chengdi,Thank you very much for your kind feedback. We are delighted to hear that you enjoyed the quiet surrounding environment and appreciated our cordial reception. It is wonderful to know that you found good value for the money during your stay.We are thrilled to hear that you plan to return. We look forward to welcoming you back and providing you with another excellent experience.Best regards,[Sho][CozyInn OTARU]
alex
Bodde på juni 2024
Par
1 recension
9.5/10
Otroligt
Publicerades 14 juli 2024
One of the best hotels I’ve stayed in in the entire Hokkaido. Very spacious, clean and modern. The walking distance is a little far from Otaru canal but we drove so it was not an issue for us. Will definitely stay there again if we visit Otaru.
Översätt
Svar från boendet: Dear alex,Thank you for your wonderful review. We are truly honored to be considered one of the best hotels you’ve stayed in during your time in Hokkaido. It is gratifying to hear that you found our accommodations spacious, clean, and modern.While the walking distance to Otaru Canal may be a bit far, we are pleased that it did not pose an issue for you given your driving arrangements. We appreciate your understanding and are delighted to know that you enjoyed your stay with us.We look forward to welcoming you back on your next visit to Otaru. Your positive feedback encourages us to continue striving for excellence in our services.Best regards,[Sho][CozyInn OTARU]
Gästanvändare
Familjerum
Bodde på mars 2024
Familj
19 recension
8.0/10
Mycket bra
Publicerades 28 apr. 2024
Spacious & nice place to stay.
Översätt
Svar från boendet: Thank you very much for staying at Cozy Inn OTARU.We would also like to thank you for taking your valuable time and providing us with your feedback.We will continue to work hard to provide comfortable hotel facilities and services that will satisfy your needs, so we appreciate your continued patronage.All of our staff are looking forward to your next visit.
Ananas
Bodde på maj 2024
Familj
24 recension
9.5/10
Otroligt
Publicerades 16 juni 2024
Good location for those coming with a car, ample free parking provided. Near to Maxvalu, Daiso and a drugstore, Otaru museum and train related stuff and also fish market(pretty cute tho), just beside a Pakistan halal restaurant. Not so far from Otaru Canal, can walk for those counting their steps everyday.
Översätt
Svar från boendet: Thank you very much for staying at Cozy Inn OTARU. We would also like to thank you for taking your valuable time and providing us with your feedback. We will continue to work hard to provide comfortable hotel facilities and services that will satisfy your needs, so we appreciate your continued patronage. All of our staff are looking forward to your next visit.
Gästanvändare
Familjerum
Bodde på sep. 2023
Par
1 recension
9.5/10
Otroligt
Publicerades 12 nov. 2023
Very nice place to stay and room size is large by Japanese standard. If you drive, it is a good place to stay otherwise it can be a long walk to the touristy areas
Översätt
Svar från boendet: Thank you for staying with us. We look forward to seeing you again.
Pattaraporn
Bodde på jan. 2025
Res med vänner
2 recension
9.5/10
Otroligt
Publicerades 13 mars 2025
Clean and good hotel
Översätt
Svar från boendet: Thank you for choosing our hotel.We are very happy to hear that you are satisfied with our hotel.We are looking forward to your next visit.