Comfort Inn Ottawa

They increased the rate from $90 a night to $199 for the car show in town and the hotel was awful. Very dirty, and we found a toenail in our bed and there was blood smeared on the wall. The air conditioner was barely working and it was so humid in our rooms that our bath towels were still wet 24 hours later. None of the ice machines worked, and the hot tub was out of order again this year. There were a lot of homeless or transient people coming in and out and the hotel staff kept letting them behind the front desk with them. It made for a very unsettling feeling. Someone was living on the second floor and there were bags of trash and clothing with shoes laying out in the hallway and the hallway constantly smelled like Curry as if they were cooking in their hotel room. The screen on the window was also torn and curled up.

Easy checkin after making reservation. Room was clean and AC had already been turned on for us. Friendly staff. Bed was great and breakfast was okay. We reserved a handicapped room and that was what we got. Plenty of towels and rooms were quiet.

We loved everything about our stay here! The manager Natasha went above and beyond to help get my family in the right sized room. She recognized my elite status as well! We had a very minor issue in the room and maintenance was up within 5 minutes to fix it! When we come back through we will stay here! All staff was exceptionally friendly, made you feel like you were at home, clean rooms and a big hot breakfast in the morning! Definitely recommend finding this little gem of a hotel if your in the area!

Fantastic location close to restaurants and other amenities. Free parking in a well lit lot. Room was clean and well stocked with towels and toiletries. Hotel staff is absolutely fabulous. They were friendly and helpful, even when we checked in after midnight. Complimentary hot breakfast. Nice lobby with ample seating. I'm glad we booked at this hotel. Great little town full of nice people.