Ottawa Marriott Hotel recensioner

Everything old interior design when price is so expensive compare with new hotel, old facilities, lights,  bathroom, toliet stuck, have to flush few times.  Not worth to stay unless they renovated.

The room we booked was supposed to have a jacuzzi in the amenities description but when we got there they said they have no jacuzzis in this hotel. So we had to go with the flow unfortunately although we paid for a room with jacuzzi that ended up to be a tub. I dont know who to blame for that to be honest. Room was very small. And the maintenance was not the best (washroom and tub were clogged since we arrived and we had to call for maintenance to fix that). The service was good. And people were nice. But if you are staying in this hotel you need to know that almost everything around it closes by 5. You can not even go get water after 5.

This hotel is extremely unaccommodating. We'd like to cancel our stay with advance notice due to family members being sick unexpectedly, with medical documents provided. The hotel manager completely ignored our request. We ended up making full payment without staying there. We have been Marriott VIP members for many years and it's both frustrating and disappointing dealing with the people in Marriott Ottawa. We will never book this hotel again!

The hotel has great location, only steps away from metro line station which connects VIA, Rideau and parliament area. Level 4 has pool, play ground and laundry though detergent is not provided. Washing and drying cost $3 each. No kettle and tea cups in the room. Air conditioner is aged and make noise

very good location, only minutes walk from senate and walking distance to couple of museums

Not so great of an experience. Location is good but the hotel is very old.

Little to no amenities. Ice machines are broken

very old hotel, look like a motel, but the location is great

Excellent location

Fast check in and friendly welcome. Upgraded room to a corner room that was spacious and had a balcony on one side. Rooms are in decent shape for a Marriott, perhaps a bit dated. Had access to Club Lounge as a Platinum member and it had beautiful views of the Parliament buildings and it’s surroundings. Lounge was okay snack and breakfast wise with friendly, helpful staff. Would stay here again for sure.

Parking exit sign is not clear enough

It’s right in the city center, walking distance to everywhere. Parking provided at CA20 a day. Big room. Friendly staff. Highly recommend!

Location is attractive, view from the room is the best part ( parliament hill), housekeeping is quick and staff is friendly.

Very good hotel but i give 4 to location because it was 10 to 15 minuets walk to ByWard market where os busiest place in ottawa . I have few complains that can be fixed easily. First the water in the gym was tap water which tasted bad and second is that i noticed the gel shower and shampoo was a same liquid, im not sure but it felt like it