Andaz Ottawa Byward Market, by Hyatt

This is our second time staying here and the experience was really diminished. The worst part of our stay was the intense construction happening adjacent to the hotel. Massive jackhammer sounds started at 9AM on Saturday which were echoing through the entire hotel (apparently it starts at 7AM on weekdays!). ONE pair of ear plugs was provided for us. Luckily we had not intended on sleeping in because this would have been impossible. (This was not disclosed during the booking process!) The check in was less enjoyable than last time, they used to serve a complimentary beverage upon check in and offer a variety of complimentary (and for purchase) snacks and beverages in the room.  Now, no drink upon check in and a sad meagre display in the room. Finally, there had been some type of criminal incident when we arrived, the police were in the lobby collecting statements.  I would not book here again.

Good location close to most attractions. Good for family.

入住的時候，陽光正好，第二印象很好！兩張1.5米的床，更舒服一點 第一印象是checkin，雖然跟網站上寫的，有地下車庫不符，但接待小哥的溝通，真是很棒：1，升級客房；2，mini吧免費不限量；3，送樓頂酒吧一杯酒；4，暫時車可以停在門口，搬好行李，再送去推薦的附近的停車場，或者45刀valet；5，大堂有張不錯的畫 美中不足的是，施工有噪音，晚上八點後才結束。