Hostellerie des Châteaux & Spa

the hotel is conveniently located for travel around Alsace, but it is far from being a 4-star accommodation. the rooms, lobby and shared spaces are all dated and could use a refresher. the carpets were stained and dark, the furniture quite old. The front desk was often vacant and people could simply walk up and grab a room key. on a positive note, the food was quite good and the breakfast buffet was very generous.

We enjoyed our 4 night stay, though the beginning and the end were very poor - see below. Hotel in good position. Quiet. Plenty of parking. Very good pools at spa for different types of experience. Housekeeping very good. Breakfast outstanding. Dinners very good with generally friendly and efficient service, particularly from the older maitre D. Good wine list. Our reception (from a young lady) was dismal. Almost surly. No information. Talked far too fast and showed us to a dark, miserable room, despite having booked top of the range. We insisted on a move to a room over the spa, which was very nice with a good outlook; There were clearly plenty of these rooms available. And on the last evening the older maitre D was off. A younger man took his place. Very full of himself, but utterly useless. Hardly listened to our order, spilled the wine and dropped the lamb on the floor!

Had the most amazing time at Hostellerie des Chateaux with my husband. Had chosen this place to celebrate my birthday. We got a room with a beautiful view into the village and the horizon. Though charged extra they were able to arrange a bouquet, a cake to make my birthday special. The service during breakfast and especially dinner was outstanding. The staff showed great attention to detail and truly made us feel welcome. Where do I start about the food?! Each day indeed was a gastronomical treat with a 4-5 course meal ranging from the most simple to complex flavours all blending in beautifully.They were so kind to accomodate my request to make a few dishes vegetarian too. We also took full advantage of the spa there which was indeed a great attraction with a lot of sauna rooms, hamama, indoor heated pools with dynamic waterjets. We felt so relaxed after this weekend and hope to make it a ritual to go here every year.