Buffelsdrift Game Lodge

After my 4th visit with tourists from America, they already planning their next tour via Buffelsdrift. The standard was always good, but it is forever improving. Nice to see new departure point for game drives and some other exciting changes in the pipeline. African Moon Adventures will be back!

It could be an amazing experience but you can see that the staff are new, and probably also a little unqualified without intuition to make the guest experience enhanced. We had the coldest welcome in our whole South Africa tour, no explanation on any game activities other than a sheet of paper with the titles and price, we had to probe and question the front desk for information around timings, what to expect and where to go, which were given eventually but without a smile. It really felt like we were putting them out by being there and asking questions for the activités that we would pay extra for. Whilst we waited out the storm, we were asked if we would wait for the porter or make our own way to the room as it wasn’t far - we weren’t shown a map or location to our tent so we had no idea where to go. A simple explanation of the layout would have been appreciated and saved us all time. We don’t have highest of expectations however the basics of hospitality would include a warm welcome, a smile, and introduction to upsell their own activités (which were well worth it thanks to their amazing game drive hosts) however the front desk really did that team an injustice by lack of explanation. On top of that, the room wasn’t ready for the storm to come so there was water in the tent, which was also quite dirty already with vintage flies and it was missing some basic items such as a bottle opener for the wine and beers they provide. We asked twice at reception for a bottle opener, both times they didn’t mention they were not provided in the room, instead on the second ask they sent us to the bar, where the lovely bar man said he didn’t have one either and he opened his bottles with his ring. We were finally lended a bottle opener which was for sale in the shop… a basic if you are offering beers and wine in the room no? Overall a great location, fantastic extra activités and game drives, but really disappointing front desk with lack of information and enthusiasm for the basic requirements of the stay. We wouldn’t recommend to our friends coming to SA on this basis.

I loved staying here - it made my soul happy :) We stayed for three nights at Buffelsdrift, we went on the Meerkat excursion, the Elephant excursion, the evening game drive and the walk with the Cheetahs. It was amazing.

Second stay as good as previous year. Great game drive. Something needs to be done about the geese from an ecological and environmental perspective and to encourage other bird species to reside in the area. Also any plans to introduce new species into the area? Otherwise this remains a special visit for our family and especially my Dad.

A truly unforgettable experience. I would highly recommended this excursion. The guides were experienced and very friendly. The Elephant experience was one of a kind and a lot of fun. It was super easy to book and we hope to return in future.

We chose this safari because it was close to a town we were visiting. We did two safaris while in the Cape Town area. By far this was the BEST!! All of our group felt the same. The staff were wonderful. The tented accommodations were spectacular! To shower under the stars was dreamy. The safari was fantastic as were the guides. And the elephant encounter was a blast. We will all return to Buffelsdrift and refer it to friends who visit Cape Town. Even our driver who takes groups to many safaris was very impressed. I can't say enough about this place. We all hated to leave and longed for more time to sit by the lake and just relax and enjoy the beauty.