TownePlace Suites Oxford Al

I stayed one nite and had a very nice stay one nite last year. This last stay one nite April 2025 was not good. Had room that was handicapped and I was solo. L9cks on door inoperable and Joseph at front desk came up and agreed. Guess people staying before me not worried about unlocked doors. So we switched rooms. I loaded up everything again and also ice machine was not working for me. It had sensor to know if cup underneath and then symbols 3 of them on machine. One looked like a teardrop, one a square so assumed ice cube and the other was about 6 tinier teardrops. Pressing cube and holding nothing came out. Joseph took my cup and I guess he managed because he brought it back with ice. Then on to new room. Had motorized shades with no instructions ANYWHERE and poor Joseph trekked back to new room. He 1st said the remote was by tv or shade but was on wall by thermostat in a black box with no indication it was for window shade. I guess you are somehow supposed to automatically know these things. So again Joseph shut the shade and fixed the problem. He was wonderful and very patient. But next came the 2 Queens. Beds were super comfy but very low and very hard to get up from since I have 2 inoperable back fractures. Anyway long review but I won't be staying here again. Not for handicapped people or someone who doesn't have remote shades at home.

I'm leaving the review and pictures I wish were available when we booked here. I was very impressed with this newer hotel. I've stayed in the area plenty of times before, but this was my first time staying here. Without question, I'll book again. Fresh, clean, modern, and convenient. Walkable to Publix and right off the highway. Pleasant staff. Breakfast was lacking a bit, but my understanding is that they recently lost a staff member who was responsible for that task, so I give grace. The pros definitely outweighed that issue.