The Randolph Hotel Oxford, a Graduate by Hilton

Really cannot believe that a smaller room with low ceiling and small windows was given, so had to return to reception and ask for the correct category of room, but was told that the room booked is under maintenance, only different room was available now. After hours of waiting, the correct room was finally given. Funny thing was that when browse the hotel website, there are still same rooms available. Why such common tricks would have happened this luxury hotel?

Room is very small, especially after putting in the queen size bed. Got given a room with no view, and looked like an attic. Lighting is weak and the room can get dark. Not the best value for money - considering the steep prices we paid.

Stayed here in December for a birthday! Lovely location and history of building. Rooms were cosy and not a huge amount of room for suitcases. Though lovely and beautiful nonetheless.

Very good hotel though slightly below the standard of 5 stars

We absolutely enjoyed our 3 days 2 nights stay at the graduate hotel at Oxford. We booked 2 King room bedrooms for me&my husband & my son for 2 nights. I am a little worry about 24m2 size of the bedroom might be too small for us but upon arrival and check-in, the room is just nice, very cozy and warm and very Brtish atmosphere. The arrival hall is really pleasant, they have a small cozy bar for good whisky cider and some snacks. My husband & I enjoyed our drinks at the bar, we tried their British draught cider. For the breakfast, they reserve at very beautifully designed Alica restaurant just next to the reception. Very decent English buffet. Not too crowded and very enjoyable morning breakfast. The bed, pillow blankets are super comfortable and we had uninterrupted sleep throughout the night. The room temperature is just nice we set at 19-22 degrees. The bathroom is not spacious but just nice for 1 person. However the bathroom floor is alittle cold as the hotel did not provide slipper. The amenities are decent shampoo/bath gel/conditioner big bottle sizes with small soap though we prefer hand gel and hand lotion as it is cold weather. The room has a spacious corner for closet and luggage, that is very good for my husband and I. However there's only 1 chair for reading and the light/lamp are a little dim maybe we can call it cozy [ Brtish style ]. Pros- Fabulous location to all tourist attractions [ 5 - 10 mins walk ] Pros- Fabulous hotel with good hardware & software Pros- Restaurants & bar that open late and offer food and drinks late till 10pm Pros- Daily Housekeeping is very good Pros- Hotel offers on-site car parking service by the conceige at £48/per night , we paid £96 for 2 nights car parking, same price as London Cheval Pros- They only charge £1 for security deposit that's very unusual but we total appreciate it. 100% Happy & Satisfied with the stay

I recently had the pleasure of staying at The Randolph Hotel by Graduate Hotels in Oxford, and it was an experience that exceeded all expectations. From the moment I stepped through the doors, the grandeur and elegance of the hotel were immediately apparent. The staff welcomed me with genuine warmth and professionalism, making me feel right at home. The room I stayed in was beautifully appointed, blending classic charm with modern amenities seamlessly. The bed was incredibly comfortable, ensuring a restful night's sleep. Each morning, the breakfast served was nothing short of delightful, offering a wide selection of fresh and delicious options to start the day right. What truly sets The Randolph apart is its unbeatable location. Situated in the heart of Oxford, it's a stone's throw away from the city's historic colleges, cozy cafes, and vibrant shopping areas. After a day of exploring, the hotel's spa was the perfect place to unwind and rejuvenate. I cannot recommend The Randolph Hotel enough to anyone visiting Oxford. Whether for its impeccable service, luxurious comfort, or prime location, this hotel is a gem that truly embodies the spirit of this historic city.