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Verifierade recensioner
Läge och interiör4.1
Bekvämligheter4.0
Service4.1
Renlighet4.3
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Fishtail7
Premium rum med utsikt över marinan
Bodde på okt. 2024
Ensamresenärer
3 recension
5.0/5
Enastående
Publicerades 9 nov. 2024
The resort is very conveniently located, just close to everything. Inside the resort precinct there’s a dive shop which is great for divers. The resort staff are very hospitable with great services. Plenty of free activities provided everyday including fire walk, kava ceremony and fish feeding etc. Tours can be booked through the tour booking desk at reception. Highly recommended for travellers looking for diving and other outdoor activities.
Översätt
Ching kwan
Rum Premium med utsikt över trädgården
Bodde på aug. 2024
Par
14 recension
4.2/5
Mycket bra
Publicerades 24 okt. 2024
The room is comfortable and clean . Staff are very friendly and helpful .
View is nice .
Not many restaurants nearby . The included breakfast is good . There was one day we need to go out for shark diving early , the staff prepared packed breakfast for us . Very sweet service .
And there was outdoor space for the room , we could hang wetsuits for drying
Översätt
Claudia
Rum Premium med utsikt över trädgården
Bodde på maj 2024
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 4 juni 2024
Got a free upgrade which was great the food on the location were pretty average but great friendly staff which makes up for it great views and great pools
Översätt
Gästanvändare
Rum Premium med havsutsikt
Bodde på apr. 2024
Ensamresenärer
1 recension
4.2/5
Mycket bra
Publicerades 18 maj 2024
Great place, a true paradise actually. Great beach! Great snorkelling trip and very kind services. Breakfast is very basic however, not even nice fruits (which you normally get at other good hotels). But still totally recommend the place!
Översätt
Scott
Rum Premium med utsikt över trädgården
Bodde på sep. 2023
Ensamresenärer
6 recension
3.2/5
Publicerades 4 okt. 2023
Nice enough but aside from diving and snorkelling trips there's very little to do and it's I'm the middle of nowhere. 6 channels on the TV but only 2 worked, while I couldn't cast my phone to the TV and the wifi was terrible. Staff tried to charge me $280 for an airport transfer when a $16 bus stops right in front of the hotel. They don't even help guests with bags to the entrance which is 500m from the hotel reception. I helped a guest carry 5 bags from the road to the desk.
Översätt
Svar från boendet: Thank you for sharing your feedback with us. We appreciate your comments about the diving and snorkeling trips.However, we're sorry to hear about the issues you encountered during your stay. We apologize for the limited TV channels, the inconvenience with casting your phone to the TV, and the Wi-Fi quality. Your comments will be addressed to improve the in-room experience for our guests.Regarding the airport transfer, we apologize for any confusion and will ensure our pricing and communication are clear in the future. Your feedback about guest assistance with bags is noted, and we'll work to improve this aspect of our service.We appreciate your input, as it helps us enhance the overall guest experience. We hope to have the opportunity to better serve you on a future visit.
Anonym användare
Premium rum med utsikt över marinan
Bodde på maj 2023
Par
1 recension
2.2/5
Publicerades 6 juni 2023
Unfortunately not a great stay, the hotel is a bit run down. The facilities have seen better days and the activities programmed at the hotel kept changing due to the weather (also price kept changing, as there weren’t ‘enough’ people) and staff wasn’t that interested in creating or suggesting alternatives. Check in took a little while, check out was also quite eventful when we found out they had booked a transport to the airport after we had cancelled it. There are two restaurants, half of our stay one of them was close for dinner as they had private groups. Not many tours available from that location apart from a handful, in that way is better to stay closer to Denarau as the transfer to there is $200 FJD plus the tour. I would not stay there again.
Översätt
Svar från boendet: Thank you for sharing your feedback, and we're genuinely sorry to hear about your less than satisfactory experience. We apologize for the inconveniences you encountered during your stay, from the condition of our facilities to the changes in activities due to weather conditions and pricing concerns.Your comments regarding the check-in and check-out process, as well as the restaurant closures, have been noted, and we will address these issues internally to ensure a smoother experience for future guests.We appreciate your valuable input, as it helps us identify areas for improvement. We understand your decision not to stay with us again, and we hope you find accommodations that better suit your preferences in the future.Thank you for choosing to stay with us, and we wish you safe travels ahead.
Jean Luc
Premium rum med utsikt över marinan
Bodde på nov. 2024
Par
6 recension
4.5/5
Utmärkt
Publicerades 20 dec. 2024
Ce séjour au The Pearl South Pacific Resort a été un vrai moment de bonheur et de détente. Je recommande vivement cet établissement à tous ceux qui recherchent une escapade luxueuse et authentique au cœur des Fidji. Je n’ai qu’une envie : y retourner au plus vite !
Svar från boendet: 我們感謝您的評論,因為它們有助於我們不斷改進我們的服務。我們很高興聽到您發現房間不錯,對於床上用品不符合您的期望,我們深表歉意。您對用餐體驗的反饋很有價值,我們一定會在未來的改進中考慮這些反饋。很高興知道您有機會享受我們的兩個游泳池,並發現酒店的停車方便。對於歡迎禮物的不一致,我們深表歉意,並感謝您提請我們注意這一點。我們將確保所有客人在未來受到同樣的熱烈歡迎。我們希望有機會歡迎您回來,在未來享受更愉快的住宿。