Gästanvändare
2 oktober 2023
I was supposed to stay for three nights, but on my last day, the electricity went off at 4pm. I was told that it happens often in Packwood and usually comes back in 2 hours. I waited the two hours and when it didn't come back on I decided to leave because I didn't want to sit in the dark with no lights or wifi service. When I called to get a refund the next day for the one night, I was told they would not issue one. This is terrible customer service and if the electricity goes out often, it isn't a good place to stay because the Packwood Lodge won't do the honorable thing.
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