Grand Basko Hotel Padang

Realy enjoy it Nice staff Nice room Delicious food Near Mall Cheap for five star hotel Parking free slot

nice food. location is perfectly at the center of padang with nearby food attraction, local amneties and attraction.

This hotel is 5 stars hotel and it should be 1/2 star Bathrooms without showers curtain. Room is very dirty and painting is not good. Mirrors Are not in good condition. The towels are in very bad condition. People are very good and very helpful My room phone was not working and I reported that to front desk but no body does care.

Good location beside a mall, room is clean and big, overall a pleasant stay

Firstly, I don’t know where they got their 5 stars from. Perhaps they gave them to themselves? This is a 2 star hotel, 3 star if feeling generous. It’s run down and the rooms stink of cigarettes. We booked three rooms for our party and couldn’t accept them. We complained and the receptionist initially wanted more money to change to a non-smoking room. Eventually they changed two of the three rooms to non-smoking rooms without extra payment (but they were acting like they were doing us a favour!?). Further to that, the bedding doesn’t feel fresh. The showers are crap. Only one lift works. The breakfast is acceptable. If they advertised as a 3 star hotel I would expect 3 star. A 5 star hotel this is certainly NOT. On a positive note, the staff are courteous and friendly.

Its an old building with molds in the rooms and bathrooms. I believed it used to be a high rating hotels, considering the grand entrance etc. Rooms are spacious but the amenities are not consistent. We booked 3 rooms in total (same room type). One does not have a sofa, one does not a have the small chiller. However the services are great with helpful receptionists and bellboys.