Kingsgate Hotel Autolodge Paihia

This hotel was amazing and we really enjoyed the location to everything aswell as the customer service right up to the manager as girls who have lived in auckland and experienced hotels there this place has immaculate care for their customers within their space we also enjoyed the body wash that smelt so beautiful we are going to get some of that also we are truly greatful thank you.

A suberb location close to everything and perfect views out over the bay .  The size of the suite was spacious and also offered cooking facilities.  A few broken things so I think maintenance could be improved, and we didn’t get offered under cover parking which I assumed was for the junior suites. The swimming pool was nice .

It was very nice and neat hotel .Lots of parking .and the location was so handy .The staffs were friendly and the breakfast was awosome. They allowed us to use the parking area after checking out when we went for the cruise .i will definitely recommend my friends and families to choose Kingsgate hotel .we will definitely like to book the hotel again

Very accomodating and hospitable staff. Great place to stay for Adults and children alike. Great Amenities with swimming pool and games room and awesome location being right across the road from the beach and also close to local restaurants and bars … have been here many times and will continue to keep coming here in the future . Thank you Kingsgate Paihia!!

Good and bad. We arrived 20 minutes before check in, I thought it would be ok - it was not. But the desk person saw me standing at the counter and was sitting in the waiting area having a personal conversation, ignoring me, when she finally came over she was quite rude about how we were too early and told me to come back in 20 minutes. We went and had a coffee and came back to be met at the service desk by a very polite man who checked us in, although he gave vague directions to get to our room. Once there, I stepped out of the sliding door to the outside, not expecting the step down to be about 24cm (which is a large step for anyone, let alone shorty like me). I rolled my ankle, and now my foot is swollen. When I advised on checkout, there should be a warning on the door and what had happened. The person (different lady) was unconcerned about my foot. Other than that, the room was comfortable and very close to township and great eating places. Despite the cons we would stay again.

Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional.