Gästanvändare
26 februari 2023
I would give 5, but I need to claim that the hotel overcharged us since foreign visitors and Colombians living abroad are exempt from sales tax. We stayed 7 nights and were overcharged more than 100 dollars for sales tax. I reserved our rooms two months in advance from my home in the USA, paid the bill with a USA issued credit card, our passports have seals of entrance dated January 8, mg wife’s passport is issued by the US Government. Against all this evidence, we were charged sales tax, which I paid after the hotel promised to reimbursed as soon as the General Manager would return to his office. I gave the hotel my Bancolombia account number to receive the reimbursement, which I have not received so far. Thank you
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