Premier Inn Glasgow Airport

Pleasant stay before an early flight next morning great location

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酒店很乾凈並且離機場很近，服務也十分的到位

Staying here at the moment prior to an early morning flight to Alicante..Massive improvement on my previous stays..My room on the 2nd floor is one of the refurbished rooms and is so comfortable...Not had a meal or breakfast this time but hope to in future visits.. Staff so friendly and nothing is too much for them..You have certainly won this guest back..

Heating didn’t work, no towels in room, teas and coffees for 1 person, dirty toilets., no resulotioned offered by staff (they where very good but only 2 on duty for a whole hotel… clear money grab. Main area ran by 2 people maybe 60 people in it, staff clearly unhappy, no management at hotel (I arrived at 6pm). Given a number to call, 2 weeks ago, called and promised a call back nothing received… Horrible landscaping, looks like a jailbreak had occurred, in dire need of a revamp. Stayed in many many premier inns for work, and Lesiure but this one is horrendous, except them poor staff.

This Airport hotel I booked last minute as my flights had changed, before I even booked the room online I asked reception staff if I could get food in the restaurant. “No problem” I was told an hour after checking inn I went to the restaurant to be seated and told their chef had walked out 2 days prior and they were only operating a basic menu with one remaining chef. And I’d be waiting up to 1 & 1/2 hours. I expressed my annoyance that I couldn’t get food to reception asked if they would provide a refund so I could book elsewhere nearby they told me I’d need to take it up with guest relations on the next working day as reception don’t provide refunds. I went elsewhere I contacted guest relations today and they said that reception should have organised any refunds and I should contact the hotel directly. All in all a pretty poor service from a usually trusted brand. Out of pocket and annoyed. This is my honest and fair review of premier Glasgow Aiport.