Rouga Mountain Boutique Suites & Spa

We had a pleasant stay at this hotel – the staff were incredibly friendly, helpful, and the place was clean and convenient. Everything was perfect, except for a couple of inconveniences that affected our experience. Unfortunately, the guests next door used their Jacuzzi late into the night, which was extremely noisy. We tried knocking on their door around 1 am, but there was no response. This lack of consideration from fellow guests put a damper on our otherwise wonderful stay. In the morning, we couldn’t take a shower because there was no electricity, which meant no running water. Additionally, the payment system was down, and we had to pay via bank transfer, leaving proof of payment with the hotel. These are just minor concerns. The hotel itself is fantastic, and with more considerate neighbors and no water or electricity issues, it would have been a perfect stay. Next time, we’ll be sure to request a proper Jacuzzi instead of a balneo shower Jacuzzi, and we look forward to coming back to try it again!

We arrived at the village on July 21. According to the website it was a thriving village with shops and tavernas. Everything was closed except for one cafe. We asked where the hotel was. He called for us and they said they would send someone to guide us. When we finally arrived at the hotel the office was closed. A woman came and we asked to speak to the manager. She called and we told the manager we just couldn't stay because there was no one in the village or hotel. She said she understood and that it was mainly a winter resort. We were told by the manager that she called the owner and they agreed to give us a partial refund. We left very disappointed and later found out they wouldn't give us a refund. Their website is deceiving. They showed no integrity or honesty.

Ένα πολύ όμορφο 2ημερο με την οικογένεια! Πολύ ευγενικό και πρόθυμο προσωπικό, όπου μας βοήθησε και στης εκδρομές μας. Ο ξενώνας είναι στο κέντρο του χωριού. Σίγουρα θα το ξανά επισκεφτώ! Με την προϋπόθεση ότι θα έχει wifi στο δωμάτιο…….. 🤓