Gästanvändare
9 juni 2023
Hampton Inn Palatka, Fl On 4/24/23 I booked and prepaid a room at the Hampton Inn Palatka, FL through AAA for $358.54, for 6/1-3/23 to visit my elderly mother. Upon check-in I was told my room was prepaid (yes) but they needed to swipe my credit card in case there were any incidental expenses. Upon check out I was given a receipt showing a 0 balance. On Monday 6/5/23 when checking my credit card there was a charge for $305.92. I’ve been calling since Monday night to get this resolved, and have yet to receive a refund or a call from the General Manager. The room was clean but it was not worth $664.46 for 2 nights, nor did we charge any incidentals. When you get gas, stations will put a hold of $1.00 until you finish pumping, not $305.92 which was what Hampton Inn did. It is their mistake and my money should have long been refunded, with an apology for “Their” mistake. A word to the wise BEWARE of their bad business practices. Unless you have money to burn, you may want to think twice before giving them your business
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