The Alts Hotel

The Alts Hotel recensioner

The Alts Hotel

Jl. Rajawali No.8, 9 Ilir, Kec. Ilir Tim. II, Palembang, South Sumatra, 30113, IndonesiaVisa hotellinformation
The Alts Hotel
The Alts HotelThe Alts HotelThe Alts Hotel
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Gästrecensioner

9.0/10
Utmärkt
143 recension
Verifierade recensioner
Läge och interiör9.2
Bekvämligheter8.8
Service8.9
Renlighet9.2
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Alla recensioner(143)
Positiva recensioner(124)
Recensioner med foton/video(40)
Utmärkt vistelse!(23)
Rent och städat(14)
Vänlig personal(13)
Utmärkt läge(9)
Negativa recensioner(19)
Alok
Superior-dubbelrum
Bodde på apr. 2025
Ensamresenär
37 recension
10/10
Enastående
Publicerades 22 maj 2025
Superb hotel for this price. However was in renovation perhaps that's why I got cheap. Great service and great pool and bar area.
Översätt
Svar från boendet: Hi Alok,Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that you enjoyed our service, pool, and bar area. We truly appreciate your understanding regarding the ongoing renovations — we’re working hard to enhance our facilities for an even better stay in the future. We hope to welcome you back again soon!Cheers!General Manager
Anonym användare
Deluxerum Premier
Bodde på aug. 2024
Affärsresenär
6 recension
9.0/10
Utmärkt
Publicerades 13 sep. 2024
The receptionist is professional by providing facilities information. The room is far from the escalator. I need to arrive my room with 4 turns….(Maybe my room type is located there.) The room is spacious. Some stains are spotted on the linens including bed sheet cover and duvet cover. As I just stay for one night, this won’t be a big issue to me. The pillow are too high to sleep and I use a towel instead.
Översätt
Svar från boendet: Hi Anonymous User,Thank you for sharing your feedback with us. We appreciate your kind words about our reception staff and the spacious room. We apologize for any inconvenience you experienced due to the room’s distance from the escalator and the cleanliness of the linens. Your comfort and satisfaction are very important to us, and we will make sure to address these issues with our housekeeping team to improve future stays.We’re also sorry to hear about the pillows being too high for your preference; your input helps us consider options to enhance comfort for all our guests. Thank you again for your valuable feedback, and we hope to welcome you back for a better experience next time.Cheers! General Manager.
Kim Lun Kuan
Superior-dubbelrum
Bodde på juli 2024
Affärsresenär
123 recension
10/10
Enastående
Publicerades 16 aug. 2024
The hotel with a good location and good environment. Service is very good. And very clean. The breakfast very good taste.
Översätt
Svar från boendet: Hi Kim Lun Kuan,Thank you very much for your kind feedback! We are delighted to hear that you enjoyed our hotel's location, environment, and the quality of our service. It's also wonderful to know that you found our hotel clean and our breakfast tasty. Your positive comments mean a lot to us and inspire our team to continue delivering great experiences. We look forward to welcoming you back soon!Cheers! General Manager.
@1m1
Deluxerum Premier
Bodde på dec. 2024
Familj
9 recension
10/10
Enastående
Publicerades 16 mars 2025
We enjoyed our atay. Friendly staff and definitely my go to hotel in Palembang
Översätt
Svar från boendet: Hi @1m1,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay and appreciated our friendly staff. We look forward to welcoming you back to Palembang soon. See you again!Cheers!General Manager
Anonym användare
Superior-tvåbäddsrum
Bodde på juli 2024
Familj
21 recension
10/10
Enastående
Publicerades 14 aug. 2024
Nyaman bgt disini
Översätt
Svar från boendet: Hi Anonymous User, Terima kasih sudah memberikan pengalaman nya selama menginap di The Alts. Kami harap Anda akan merekomendasikan hotel kami kepada kolega dan teman Anda dan kami juga berharap dapat segera menyambut Anda kembali ke The Alts dalam waktu dekat. Cheers! General Manager.
Arifin
Superior-dubbelrum
Bodde på apr. 2025
Affärsresenär
62 recension
9.5/10
Otroligt
Publicerades 15 juni 2025
Location is great and near the office
Översätt
Svar från boendet: Hi Arifin,Thank you for your kind feedback. We’re pleased to know that you found the location convenient, especially its proximity to your office. Providing a comfortable and strategically located space for our guests is one of our top priorities. We truly appreciate your support and look forward to welcoming you again in the near future.Cheers!General Manager
Jefry
Superior-dubbelrum
Bodde på dec. 2024
Affärsresenär
109 recension
8.0/10
Mycket bra
Publicerades 3 feb. 2025
nice hotel, great location, clean room.. keep it up…
Översätt
Svar från boendet: Hi Jefry,Thank you so much for your kind words! We’re thrilled to hear that you enjoyed our hotel, the great location, and the clean room. Your feedback motivates us to keep up the good work. We look forward to welcoming you again soon!Cheers!General Manager
Hosen_Tour
Superior-dubbelrum
Bodde på aug. 2024
Ensamresenär
4 recension
10/10
Enastående
Publicerades 19 dec. 2024
Good hotel I sleep awell And i can go for holiday with happy i love it
Översätt
Svar från boendet: Hi Hosen_Tour,Thank you so much for your kind words! We're thrilled to hear you had a great stay and enjoyed your holiday. We look forward to welcoming you back soon! Cheers!General Manager
Lim Ah Hong
Superior-dubbelrum
Bodde på maj 2024
Par
3 recension
8.5/10
Mycket bra
Publicerades 22 juni 2024
I had a pleasant stay in this hotel. The service was very good, with friendly staff. A variety of selections of the nice breakfast. Clean environment and good service in terms of security.
Översätt
Svar från boendet: Hi Lim Ah Hong, Thank you for your kind words! We’re delighted to hear that you enjoyed your stay and found the rooms clean. Your feedback is greatly appreciated, and we hope to welcome you back soon for another great experience. Cheers! General Manager.
Aquawoman
Superior-tvåbäddsrum
Bodde på dec. 2023
Ensamresenär
21 recension
7.0/10
Publicerades 24 feb. 2024
The room amenities is not suit for business travellers....
Översätt
Pengguna tripcom
Superior-tvåbäddsrum
Bodde på juni 2024
Reser med vänner
79 recension
10/10
Enastående
Publicerades 21 juli 2024
Nyaman inap room bagus dan sangat comfort staff hotel ramah apk mudah di pesan
Översätt
Svar från boendet: Hi Pengguna tripcom, Terima kasih sudah memberikan pengalaman nya selama menginap di The Alts. Kami harap Anda akan merekomendasikan hotel kami kepada kolega dan teman Anda dan kami juga berharap dapat segera menyambut Anda kembali ke The Alts dalam waktu dekat. Cheers! General Manager.
Riany Mutiara
Deluxerum Premier
Bodde på apr. 2024
Affärsresenär
80 recension
8.5/10
Mycket bra
Publicerades 21 maj 2024
1st they gave me broken Air conditionibg room....other than that no Issue I guess
Översätt
Svar från boendet: Hi Riany Mutiara,Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with the air conditioning in your room. We understand how important it is for our guests to have a comfortable stay, and we regret that this issue impacted your experience. We will ensure that our maintenance team checks and resolves these types of problems to prevent them from happening in the future. We're glad to hear that, aside from this issue, your stay was satisfactory, and we hope to welcome you back for an improved experience.Cheers! General Manager.
narra.cantik
Superior-tvåbäddsrum
Bodde på mars 2025
Affärsresenär
9 recension
10/10
Enastående
Publicerades 22 maj 2025
Mantap hotel nya
Översätt
Svar från boendet: Hi narra.cantik,Terima kasih atas pujian yang Anda berikan. Kami merasa sangat terhormat dapat menjadi pilihan dan memberikan pengalaman yang berkesan bagi Anda.Ulasan seperti ini menjadi penyemangat bagi seluruh tim untuk terus memberikan pelayanan terbaik. Kami menantikan kunjungan Anda berikutnya.Cheers!General Manager
ginasyyyyn
Superior-dubbelrum
Bodde på maj 2024
Affärsresenär
1 recension
10/10
Enastående
Publicerades 25 juni 2024
Thanks for the hospitality. The rooms are clean
Översätt
Svar från boendet: Hi ginasyyyyn,Thank you for your kind words! We’re delighted to hear that you enjoyed your stay and found the rooms clean. Your feedback is greatly appreciated, and we hope to welcome you back soon for another great experience.Cheers! General Manager.
Gästanvändare
Superior-dubbelrum
Bodde på mars 2025
Ensamresenär
9 recension
9.0/10
Utmärkt
Publicerades 14 maj 2025
Overall good
Översätt
Svar från boendet: Hi Guest User,Thank you very much for staying with us and for taking the time to share your feedback.We are delighted to hear that you had an overall positive experience during your stay. It is always our goal to provide a comfortable and memorable visit for every guest, and your kind words truly encourage our team to keep delivering excellent service.We’re glad you appreciated our hotel's convenient location, which offers easy access to a variety of dining options just steps away. Whether you're looking for local flavors or international cuisine, you'll find plenty to explore nearby.We also hope you had the chance to enjoy our fully equipped fitness center, available 24 hours to support your wellness routine while traveling.It was a pleasure to have you with us, and we look forward to welcoming you back with even more personalized service on your next visit.Cheers!General Manager