Mision Palenque

We stayed in room 124 at this hotel for two nights. Check in was fine. We were part of a large group, and the room keys were set out with our last names which made getting the keys easy, but there were no directions on how to find our rooms, and there was no one available to provide any assistance. The hotel says it is also a spa, but we did not see any indication of this, and there was nothing in the room to advertise massages or facials or any other spa like offering. The grounds, however, are beautiful and relaxing. But, the pool water was green and not at all appealing. The room was sparsely furnished. There was no hair dryer or refrigerator or clock. The television was the size of an old computer monitor. The shades on the window were broken which let in outside light from the hall and the parking area. The wall lamps had rust stains. The wi-fi connection was not reliable. The room was painted white, and it looked like parts of it had been painted many times without bothering to strip off the previous finish. The air conditioner worked well, and the bed was comfortable. Even though the room fronted the parking area, it was nice and quiet, and we slept well. We also had plenty of hot water; however, the shampoo was in little foil packets and was anti-dandruff shampoo. On our last morning, we had been told to set our luggage out by 6:30 am; however, we were surprised when at 5:45 am they were knocking on doors.