Xenios Port Marina Hotel

This hotel is need of a makeover and to sort out the so called all inclusive. Bar in reception is only open during meals,,any other time you have to to the pool bar which is located at the rear of the complex up a flight of stone steps, drinks are cheap ones and not a great choice( no whiskey on all inclusive choices). if you need diet drinks you have to request before holidays as they do not stock it, i am diabetic and had to wait 3 days for diet coke to be bought in.The pool is ok but you can't jump in or dive or have fun as the so called life guard who sits under the canopy all day tells you off for everything.Snacks (haha) are 2 trays of bland sandwiches at 4 in the aftertoon in the bar at reception, nothing hot.Free minibus into local town,,if it is full you have to wait or get in the back with no seats.. do not go by the pictures they show you,,the rooms are dated and drab.Our family room had Air con in one room only,There is a kitchen but nothing to cook or boil up anything,,waste of space.Only one patio door,we were supposed to have 2. drain cover in shower became loose, the plug in sink was disconnected which i fixed myself. All steps from floors have no handrails for anyone who needs them as they can get slippery when wet, Food ok when hot,,not a lot of choices as the menu was repeated a lot.Icecream is only available during mealtimes , any other time you have to buy them from pool bar for 3 euros each .Staff friendly and polite.

The hotel and staff itself are lovely there are a few points that knock it down. 1. There is no snack bar for all inclusive. This would be a massive bonus as the hotel is in the middle of no where and the nearest shop is a short walk down a very dangerous road. 2. The beds are hard. We managed to sleep and the rooms are basic. Apparently no hospitality is available in 3 star hotels 3. The pool is only open between 10 and 7. Unsure why but I think it's because of the life guard. Who spends most of his time sat on the restaurant seats 4. There are not enough sun loungers. 5. The gym isn't easily accessible. My son tried twice in its hours and it was locked 6. If you get a ground floor room. Be aware it is not access able. There are steps everywhere. Our stay has been nice apart from the above. There is a little bus that will take you into town and the beach. If you are fair skinned make sure you have anti histamines and big sprays as the beach is covered in sand fly who made me their local takeaway. Single mum and two teenagers had a lovely holiday apart fro. A few hitches which were sorted by the rep Jane from jet 2 quickly.

From the below the reception/floor staff is exception First of all, this is not a 3-star hotel, that was long time ago gone, probably only one and that one it’s on debate for sure Wi-Fi never working and if you connect then it still doesn’t work , we were 6 and suffered with roaming extra charges , the reception will be full of kids trying to connect to Wi-Fi to game, insane in 2023 that no Wi-Fi in the rooms or a working Wi-Fi Terrible rooms with broken bins, rusty knobs and a few more things out of order Old beds that will cause you backpains, you can feel the metal springs from the mattress piercing your body Old fridge that at night it’s noisy in the room you need to unplug it if you want to sleep properly Old and broken toilet seats, they are so old they are yellow and cracked, inside the crack i guess 10 year old bacteria live there , super dangerous for women, a toilet seat i guess costs 10 euros a new one just saying Rusty surfaces everywhere/tetanus paradise there , so many surfaces rusty and dangerous, really easy to get tetanus there and go to hospital Disgusting food , i was ashamed to show the rest of the group that this might be even close to real Greek food, one of my guests said that’s how usually they feed the pigs at the villages, horrible quality, air-condition and pipes on top of the food, from the pipes there was even a visible leak from some time ago, I had all inclusive, didn’t eat a single time there, everything looked awful and disgusting, the Chef doesn’t try the food????????? Chef should find another job immediately as he doesn’t have a clue what he is feeding the people Shame on you chef , you shouldn’t be even trying to server Greek food, I was ashamed to show my guests that this is Greek food!!!!! Food all the same and worst quality I’ve seen in my entire life I asked some of the staff how would they rate the food they said 4/10 and this because they felt a bit uncomfortable cause its actually 0/10 All-inclusive is until 23:00, then they charge you 3 euros for a glass of Fanta!!!!! Also, some chips etc are also charged so not sure its all-inclusive. It’s mostly a marketing name Administration is not ashamed taking advantage of people at this hotel with 8-10 years old pictures in the gallery, taking advantage of people that really don’t know how a 3 star hotel should be and what it should offer The chef should be ashamed and he should eat the food that he serves to see how it is, nothing to real Greek food and the worst quality I have ever seen in my life Administration should be ashamed cause cares only for the money they got in and will not accommodate any modifications We were a group of 6 people and everyone said that it was disgusting Suffered for a week and ended up paying more instead of going to a real 3 star hotel and eating somewhere else Respect only to the staff and especially Pantelis(Reception) which is an amazing receptionist and helped us with the accommodation fast And many thanks to