Sarayi Boutique Hotel

Place is being renovated, so expensive for what it is. Location is great, and pet friendly basic, budget motel style rooms.

Greeted by a closed reception window at 4:00 pm on a Saturday… I saw a note with a mobile number to call so rang through to get an answering machine… left a message then started wandering around. Eventually found a housekeeper who said she’d check me in. Gave me “the only room available” (yes I had a reservation) which was not what I had booked. Welcome to Room 101! As you enter the hotel from the front, past the boarded up bar/ restaurant that used to be, you will pass two public toilets in the cavernous lobby after which you’ll find the door to room 101. Bright lights, and the noise of every single resident passing through the lobby on their way to bed that night was all for me! The “patio” that comes with this prime piece of realestate was two outdoor chairs located in the short space between two buildings of 3 floors in height and is shared only with the rumble of a dozen or so air conditioning units discharging their unwanted heat. The photos of the room I booked showed those rooms out the back, between the main hotel and the car park. Would have been happier there but there were only five still available when I booked mine so I guess I really lucked out… not a pleasant stay. The photo is of my smoke detector..

Apart from the helpful lady on the phone regarding checkin details, there was no service. Stayed there for three nights, no top up of coffee, tea, shampoo, etc, (only enough for first day) ......no clean towels and no-one at the reception when I checked out at 10am on the last day. Apart from location there would be no reason for me to ever stay again.........very disappointed :( I stay in $30/night rooms in SE Asia and get better service.

The receptionist, Ashley was the nicest person. Very helpful, smiling and welcoming. The facilities were clean, comfortable and convenient to the Esplanade, outdoor dining and beach. I particularly liked the rooftop pool and dining space... very lovely. Some added fairy lights would be the cherry on top for bonus ambience.

Location, location, location. Right in the heart of palm beach with easy access to beach and surrounding cafes and shops.

Great location, room was great and the rooftop pool is fantastic. Shaded area on the top floor beautiful quiet space to catch up on some reading.