The Reef House Adults Retreat

Very relaxing private and secure ,a place to rest and rejuvenate on the beach.the restaurant was excellent along with great European staff very pleasant.the rooms are well equipped and decorated in a pleasant beach style with spa baths and showers and no noisy children. An excellent place to rest in the sun by one of the two pools with full waiter service. I’m going again soon.

Brilliant location, stunning property and outstanding hospitality. The small inclusions, like a beautiful scented oil burning in our room on arrival, to a bottle of bubbles in the fridge was lovely. Loose leaf tea with brewing pots and a stocked coffee pod machine were also nice touches. We had breakfast and a seafood platter included in our stay and it was all delicious. Highly recommend.

An amazing experience from prior to arrival. The wonderful warm pre-arrival contact from Cedric was very welcoming and dour our mind at ease for our anniversary celebrations. Beautiful room upgrade on arrival due to the special occasion. Do yourself a favour and join the cocktail making and wine appreciation classes, it’s a great way to interact with other guests and the staff. Evening punch by the pool was also a great way to relax and meet some new friends from around the globe. So many return clientele were at the hotel and after a great weekend you can see why. We are now part of the family and hope to return each anniversary.

Upon arrival my partner and I were greeted warmly and with open-hearted sincerity. Our allocated room was a king room with balcony with kitchen amenities, a double bathroom, ample and comfortable seating both indoors and out on the balcony. The bed was soft and spacious, the pillows ample. It became our home away from home for two weeks...and our refuge. The choice of pools added to our options and our daily delight. The complimentary meals were without doubt delicious and the spa massage, cocktail making lesson and wine tasting which came gratis with the package we chose were both unexpected and truly appreciated. The included breakfasts were substantial though due to the length of our stay a change in the menu would have been welcomed. Unfortunately there were days when the bread was stale and virtually inedible. Some days it was perfect. A small but not insignificant detail which might be addressed. The staff across the board were a wonderful presence at the Reef House...helpful, personable and attentive. It was great to see such cultural diversity and to have the opportunity to get to know something about the background of each. Though certainly not a cheap holiday it was certainly one which we'll remember with fondness and will recommend to others.

The service was impeccable at the resort. The staff super friendly. The facilities also phenomenal. The rooms are pretty big and the balcony is spacious. Only complaint I have is the shower was too small. I think the location is perfect. We were doing activities in Cairns and Port Douglas — so it was nice to be right in the middle of both towns. If you need a rest day from activities, you’ll be more than happy to stay at the resort all day. Breakfast & Coffee were awesome, too.

We loved our short stay at the Reef House. From the fresh sorbet delivered poolside to the tasty canapés. We enjoyed the warm mineral pool and spa the best. The Dinner menu had an excellent selection of food and we were sorry we missed desert (too full! lol) . Our room had the comfiest bed and we both had our best sleep ever ! We hope to come back one day.