La Serena Villas, A Kirkwood Collection Hotel

The property was really beautiful, we were able to enjoy a spa suite and that was nice to have. Before hand I had let the property know I was celebrating my bday and I was disappointed they didn’t do anything to acknowledge that. Check in was ok they welcomed you with a drink and a towel but room was t ready until exactly at 4 which kind of ******, also the rooftop was booked for a private event that was one of the reason we booked the hotel for that amenity so it sucjes we weren’t able to experience that part of it but the restauaraunt was outstanding, enjoyed the food and drinks. All the staff we came across were very friendly and accompanying.

Terrible. They did t allow us to stay because we had our one year old daughter with us. We had to find another hotel late at night.

Beautiful property! Most relaxing stay I’ve ever had anywhere. The service was amazing, our room was very cozy, and the location was centralized.

The property is lovely. It’s walkable to some amazing places and the rooms are extremely comfortable. I’d recommend eating at a different restaurant, Azucar’s is okay but not on par with the rest of the environment. I found the staff friendly and accommodating. 4 out of 5 stars.

Magical spot! This was by far the nicest hotel I have stayed in!!

Beautiful property but some hiccups Property is beautiful and we would stay again. There were a couple of things to take note of. At check in we were told we would be receiving breakfast baskets and would be texted the day before about delivery time. Unfortunately we were never contacted either day we stayed about this service. Another issue we encountered was during lunch. We ordered two tacos and when they came out they tasted a little off. When checking the food we discovered a clove. When we asked if this ingredient was supposed to be in the meal our waiter left to ask. After waiting over ten minutes for a response another staff member came back and we asked him the same question and he stated that was not supposed to be in our food. The previous waiter never came back. They were nice enough to discount the food but after that we decided not to eat on property.