Nobis Hotel Palma, a Member of Design Hotels

這間酒店從入住的第一刻已經讓人喜愛不已。木質調的香薰味道非常舒適。 入住時，辦理登記的工作人員很友善，並且主動考慮到我們一家三口人數較多，因此主動升級了房間。 環境:酒店從大廳到餐廳、酒吧、休息區都充滿藝術感，而且細節很到位。每一處的檯燈到擺設都恰到好處，讓人感覺到舒適。 房間:房間的色調柔和，洗手間非常大，兩個洗手台的佈置讓多人入住時更加方便。洗漱用品都是Byredo以及帕爾馬島獨家定制的。甚至還配了防曬霜以及修復乳。 早餐:早餐品種豐富，尤其火腿品質很好。尤其是牛角包與眾不同，非常酥脆。而且在希望享用烘烤過的熱乎乎的牛角包時，工作人員馬上拿了新鮮出爐的給我們。 體驗:滿分💯 酒店對面就是教堂，距離中心街道只有2分鐘路程。 下次一定會再入住。真的非常值得！

On arrival the Hotel Nobis did not disappoint , we were a group of 3 couples and were made to feel very welcome at reception , the actual hotel is stunning and unforunately that's where it ends . We were taken to our room which was small to say the least and we had the biggest bedroom in our group and at £400 a night we would have expected somewhat bigger and more comfortable . That night we had dinner in the hotel main restaurant and it was superb and we were all well looked after . This is where it starts to go down hill !! when returning back to our room we were greeted by cockroaches in the bathroom and bedroom which did not please my wife . I went to reception very early the next morning to tell them but instead of an apology i got a blunt reply that it was an old hotel and house keeping would be informed . When relaying this story to our friends at breakfast we were told of their issues with no hot water and an unscreened toilet right next to the bed , they had to wait until that evening for another room . 2nd and 3rd night still more cockroaches and music all night from the room next door as the dividing walls are paper thin . We booked out on the Sunday and going through my bill i noticed a 200 Euro overcharge for dinner that we hadn't had when i flagged this up they reluctantly removed it and the bill was paid in full , at the airport i checked my online banking and to my surprise and without my authorisation they added the overcharge back on when we had left , i rang them straight away and was told they had found another restaurant slip that i had signed so i asked for a scan of it to be emailed to me , they never emailed it over so back in the UK i sent an email explaining everything , they eventually replied saying they would look into it , i have since been refunded but not the full amount and no explanation , another couple in our group were also overcharged and have now been refunded with no explanation (IN THE UK IT IS CALLED THEFT) I have been to Palma many many times and have never had a problem like this before , the people of Palma are lovely and the city is amazing but i will NEVER stay in this hotel again , OVER RATED , OVER PRICED AND BILLING ERRORS .

My wife and I stayed here for our honeymoon and it was absolutely the perfect hotel! The staff were amazing and very helpful right from the moment we walked in the door and made our trip one that we will look back on with wonderful memories! We highly recommend staying here for anyone looking for friendly staff, amazing food and drinks, and an amazing location close to shopping and dining!