Hotel Bosch Boutique

This hotel room was beautiful and the perfect spot in the centre of Palma . We started our holiday here for a quick city break before exploring the island as a family of 5. The apartment was perfect, spacious, spotless, with beautiful views of the picturesque streets and surrounded by stunning restaurants and cafes. Not to mention the amazing shopping right on your doorstep. The room had all that we needed for our quick stop. Staff were extremely helpful. Would definitely return .

Firstly no idea what the couple of 1 star reviews are about below, I think they’ve got the wrong hotel. Could not recommend enough, stayed in the plaza suite and it was 5/5. Heard no noise from the bustling and vibrant street below, room and hotel was spotless throughout. The plaza suite was large with a free standing bath and walk in rain shower. Could not fault. Restaurant / cafe on the ground floor was fantastic also. Location of this hotel is perfect, right in the heart of the old town. 5 minute walk to Cathedral / Port and a 10 minute walk to Santa Catalina. Highly recommend for a city break.

Stayed here for just one night whilst stopping over in Palma From the moment we checked I we were impressed Service was polite and friendly and the Formentor Suite went beyond our expectations Excellent location for exploring and beautifully decorated room and excellent facilities Would highly recommend this establishment

Air-con didn’t work, Wi-Fi didn’t work, we ordered a crib for our 18month yr old but instead where given a small bed that fell out of twice, difficult to access (stairs), very loud - people screaming in the corridor and knocking at our door all night. Staff unhelpful the next day and they have refused to give us our money back and responded with a rude and aggressive email when we made our complaint.

After much research, I booked this hotel for a city break fot the end of our Summer holiday 2022 for my family of 3. The central location and the funky design of the rooms appealed to me. I booked directly with the hotel and communication was fast and friendly. This was November 2021 , eight months ahead of intended stay. At no point was I asked to prepay , and my credit card number was not sought. I didn't think much about that at the time, and no payment was requested at any point subsequently. I do not recall that being a condition at the time of booking. So, imagine my horror , when ,upon arrival at the hotel, there was no record of my booking, After a blasé response from the girl at reception , whose English was very poor, she called her boss and handed me the phone! This person then shouted at me, saying it was her day off and she didn't need this hassle! She said my room was cancelled as I hadn't paid in advance ! I said I wasn't asked to pay in advance! They had my email address and phone number! It would have been so easily rectified, but they failed to seek payment and made out it was my fault! So, now , we were ,unceremoniously left to wander the narrow streets of Palma Old Town ,in the late July heat, looking for a hotel . We wandered into Hotel Brondo , where, although, fully booked for the week, a very helpful receptionist, Hervé, helped us secure alternative accommodation. Before writing this review, I emailed the hotel, but received no response.

We stayed here when our flight home was cancelled and we were delayed another two nights. Rather than staying at the much pricier hotel we had stayed at the previous week, we decided to stay here. We were pleasantly surprised by the great location and spacious room. The bed was a bit firm, but otherwise comfortable. Very nice room and pleasant customer service. Would definitely recommend.