This hotel is in a prime location on the lakeside. It’s also in easy walking distance of Panajachel with good restaurants.
The staff make this place and couldn’t be more helpful or friendly. The gardens are well kept and the restaurant food was fair value. However….
Unfortunately the room looked like a motel pull in. We could have been anywhere. The decor was retro 60s not colourful Guatemala. The room was large but the bathroom not well appointed. A tiny sink, tired and hanging on the wall for its life and toilet which didn’t flush properly were not what we expected for the money paid. There wasn’t even a shelf to put a tooth brush. Just not thought through.
The restaurant is a huge room, brightly lit with no ambiance. After a meal or drink, there is no where to go of an evening to relax and chat.
Subtle lighting and some sofas and easy chairs in part of the restaurant would have been comfortable and kept us in the hotel bar longer.
This hotel needs some TLC, maintenance and thought regarding guest comfort.
Not value for money or what was anticipated.
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