Taj Cidade de Goa Horizon, Goa

Such a wonderful and beautiful hotel. The staff are helpful and go the extra mile. I was disheartened to observe several lapses in pool etiquette that compromised the establishment's otherwise esteemed reputation. Guests were seen entering the pool in inappropriate attire, such as pajamas and underwear , which is not only unsightly but also raises hygiene concerns. Proper swimwear is essential to maintain pool cleanliness and uphold the hotel's standards. Additionally, the presence of infants in diapers in the pool area is unsanitary, especially when a designated baby pool is available. This oversight not only affects the pool's cleanliness but also poses health risks to all guests. The disregard for established pool etiquette significantly detracted from the luxurious experience anticipated at a 5-star establishment. The unsanitary conditions and lack of enforcement of pool policies not only diminished the quality of the stay but also raised concerns about the hotel's commitment to guest well-being and satisfaction.

Had very good time with my family

I loved this hotel as it’s a beach property they have given me the beach view room . The staff was very humble and friendly, I loved the food which they specially prepared for me as I am having certain allergies.