TownePlace Suites by Marriott Panama City

I stayed here on vacation with my family, This place is amazing the staff goes above and beyond to make sure we had a great stay during our time here. Leona at the front desk met a us with a welcoming smile and we felt comfortable right away. The rooms are spacious and clean they also had everything in there we needed, breakfast was good, We had a amazing first trip to Florida and we will definitely be back.

Was very upset with the stay at the TownePlace and suites. We stayed 6 days and the room was cleaned, if you can call it that, once. Meaning the towels were replaced and half the trash was removed. The floor wasn’t vacuumed the entire stay and had grass/dirt visible you could feel on your feet while walking. Sheets were never made or replaced the entire stay. My wife and I had to call for towels and toilet paper due to the lack of care for the room by the staff. Also construction going on at 0700 outside our window. Asked management if our room could be switched/moved to the pier park Townplace and suites. Was told “call corporate”. Please don’t make the same mistake we made, spend your money elsewhere.

I want to give a shout out to Alicia. She was very welcoming and friendly. Made me feel comfortable and at home. She remembered me each time and knew what I wanted for my room and all the little things that I’m picky about. The suits are nice and clean and roomy. It made being away from home not so bad. Thanks and keep up the great work.