Pantelleria Resort

What a fabulous 4 days! Suvaki Resort in Pantalleria is run by lovely people - the staff, the management, the waiters/ waitresses, the animators and the cleaners. The stars of the show are the 1. snorkelling direct to the sea from the hotel. 2. the pool which is lovely and big and has unrivalled views of the Med over to Tunisia. 3. The excursion to the salt lake (Venus' Mirror). Why only 4 and not 5. Well - it's quite pricey and for full board you'd expect more. The breakfast is good but lunch and dinner are mediocre at best - with pretty much the same each day. Some of the dishes are all the same eg aubergine (but equally tasteless). In some cases asked ourselves at the end of dinner - what have we just eaten? as it was so bland. 2 further criticisms - despite the huge cost you can't get drinking water other than to buy it from the bar - there's no water fountain to top up a water bottle. This is an issue if you're going on an excursion which I've paid over £120 for - doesn't even come with water! - it's a basic human necessity and not including it is petty. I also paid £80 for their 'clubcard' which didn't even get me any water. So overall I'd paid nearly £2300 for 4 nights full board including excursion but outside of meals I couldn't even get a glass of water without having to buy it! The rooms are basic - the wifi barely works and the TV didn't work (I didn't want to use it but if I did I wouldn't have been able to). Back to the staff - the restaurant staff are brilliant! as are the animators. An example of the restaurant staff - there was no butter offered for bread at dinner, and seeing me look for some a waitress came back with some on a plate - what great service. Our sightseeing host (English speaking) was delightful and informative. Getting to Suvaki resort - we were met off the ferry from Trapani and driven to the airport - all easy.

This was our third stay at Suvaki! We just love the property. The staff is attentive and VERY helpful. Entertainment was top notch. The food above average. Very accommodating for children. We enjoyed the boat trip around the island but would have preferred pasta to a sandwich.

Struttura carina ma con ampi margini di miglioramento. Le camere hanno diverse imperfezioni e non vi è grande cura del dettaglio. Le stanze con camera offrono una vista meravigliosa. Piscina soddisfacente, palestra scadente. Punto mare piccolo ma bellissimo. Ristorazione di ottimo livello, servizio gentilissimo. Note di merito per Giosuè alla reception e per un’inserviente con i capelli biondi.