Louis Imperial Beach

We have been home almost 2 weeks now from another wonderful 2 week stay. This hotel is truly amazing. Rooms are very comfortable. The staff go above and beyond. 1st time meeting Bianca and wow she is just wonderful, as is Alex!! Food is outstanding!! We love the management cocktail party- it really does give the busy team a chance to say hello - that’s something Iv never seen in a hotel before. Imperial beach you have an amazing team. Thank you for making us and our wedding party feel at home. Colleen and Emile were amazing. I think everyone is planning a return!! Can’t thank you all enough!! See you next year!!

Just got back from another fantastic stay at the Imperial Beach—our third time here, and it somehow keeps getting better! The hotel grounds are stunning, with both a family-friendly pool and a quieter pool set around beautiful gardens, perfect for unwinding. The deck is a great spot to relax with a drink and take in the sea views, while the Fontana bar has a really chill vibe for evening cocktails. The food here is hands-down the best all-inclusive we’ve had. Chef George and the entire kitchen team really know what they’re doing! The staff are absolutely wonderful. Alina at reception is warm, welcoming, and incredibly attentive - her customer service skills are an asset to the front of house. Grace on the animation team is super friendly, and Ahmed is always so cheery and attentive. You can tell senior management really care about the guests—they’re always around making sure everyone is happy and delivering 5-star service.

Just returned home after our fourth relaxing visit. Fizz and fruit in our room as it was our 35th wedding anniversary while we were then and then another bottle appeared for my husband’s birthday. Food and drink very good and lots of choice. All staff smiling and helpful. Lorenzo did a great job keeping us well lubricated on the grass area and Achmed in the evenings. Nice to be waved off by Chris and members of his team as we left. Hope to be back again soon.

Booked this fairly last minute and was a little worried due to a recent influx of bad reviews (mostly about air con). It was me, my wife and 2 children (17 daughter and 14 son). We got back the early hours of this morning and what a great time we had. Food: It really was a great selection and loads to pick from. Some of the nicest food I have had and definitely the best at an all inclusive. Staff: I want to give a big shout out to (I think it might be) Dimitar from the main restaurant service team. He always was happy to help and tell a joke or 2. The entertainment team were good and not pushy at all. All had a very relaxed feel to it. Kids liked Mimo's aqua aerobics. Also how does Ahmed remember eveyones name. Even after his days off he still remembered ours. In terms of evening Entertainment if feel most hotel are much the same. I think people something expect a Broadway show. Steve Welsh was particularly good. Hotel/Room: Yes I get it when people say parts are a bit dated but if you are going to let that ruin your holiday, I feel sorry for you. Rooms are good size and of a good standard. Beds are comfortable, air con works, mini fridge was re stocked each day. Not too sure what more you could want. Also great transport links

Absolutely fantastic hotel, spent a wonderful 2 weeks here for our anniversary which the hotel prepared a lovely surprise for us in our room when we arrived after midnight, Food The food is fantastic, everything is clearly labelled, there is a menu with everything on it and if it has any intolerance ingredients in it which was ideal for me as someone who cannot have Soya or Dairy. The range is brilliant, there's something for everyone and is freshly cooked right in front of you! Staff What can I say about the staff here? They are so lovely and friendly, the Hotel Manager Chris, Operations Manager Philippos, Guest Relations Bianca, all the Bar staff including Bianka, Alicia, Alex, Ahmed, Gabrielle and all the others who kept the drinks flowing and we loved speaking to everyday as well as the restaurant staff, manager Christikis, all the waiting staff, head chef George and of course the entertainment staff, Mimo, Grace, Amber, Nimi and the crazy crazy Bubbles! Every single staff member has gone out of their way to make our holiday the best we've ever had, Room and facilities The room was very clean and kept clean (although we aren't the tidiest guests) but the cleaners were always around and even when we placed the do not disturb sign across when we didn't think we were going to be out of the room if they saw us they double checked if we wanted the room cleaning which on occasion we did, the room mini fridge was fully stocked daily with branded soft drinks and a large bottle of water which we made use of. Considering the island cannot flush toilet paper the toilets were extremely clean and always smelled lovely which was something you don't find often in public toilets on the island. Entertainment The entertainment is great, there's a full programme of sports and games which we made much use of, Aqua Arobics, Water Polo, Shuffleboard, Darts, Archery, Water Volleyball, there's music all day. Sunbeds Plenty of sunbeds all around the hotel grounds, we've never had an issue finding at least one unoccupied but we don't sunbathe. Overall we have been coming to this hotel for 5 years, we have never been able to find a hotel that compares, the staff remember who you are and make you feel so welcome, the hotel manager Chris is such a fantastic guy he is so hands on with the guests, if we ever have any questions or queries we ask Bianca or even just to say hello and have a quick conversation, even the other guests are lovely to speak to. We will definitely be back next year!

What a gem of a hotel! We have just returned from 7 days there, marvelous food, 3 lovely pools, nice rooms, walkable to paphos, and a little sheltered cove across from hotel great for swimming! Bar service direct to your sunbed was also a winner . We had a lovely time and will definately fo back