The Coral at Atlantis

I think that everything is ok

這次入住的房間非常舒適，裝修精緻，設施齊全，尤其是窗外的風景令人心曠神怡，無論是白天還是夜晚都能欣賞到美麗的景色。然而，客房服務的效率確實有待提升，無論是送餐還是清潔服務，等待時間都較長，影響了整體的入住體驗。希望酒店能夠在這方面加以改進，提升服務速度，這樣會讓客人的體驗更加完美。總體來説，房間和風景都很棒，但服務速度確實太慢

We actually stayed at The Royal. It was very nice, although I do wish there was a microwave in our room. Both the shower and sink drains were very slow to drain. Overall, we were happy w everything and will return.

Overall the property was nice, aesthetically pretty. Staff at front desk was very nice. Very pleased to be able to check in right away due to availability. Lots of access to amenities, should you wish to pay for them. Otherwise the demeanor of the staff around the property, including park staff/lifeguards, etc. were mediocre. We reported an issue with our TV, wasn't a deal breaker b/c we did not spend much time in the room and the TV was operable. However despite being told the TV would be replaced, it was not. Room was only cleaned once, however when it was cleaned it was cleaned well.

NOT worth the money. I was upgraded to the Cove This place calls itself 5-star, but honestly it’s a weak 2.5 at best. I left feeling ripped off and frustrated. Here’s why: 1. False Advertising – We paid premium rates for an adults-only resort. Guess what? Families and kids everywhere. The hotel claims it’s a “recent change,” but nowhere on the booking site does it say that. Total bait-and-switch. 2. Construction Nightmare – Drilling from 10 AM to 5 PM. Nonstop. Try relaxing in your room with that noise. Zero warning before booking. 3. Zero Service – Broken lights in the room? Reported. No one came. Toilet overflowed? I called THREE times. No response. Eventually they offered a room change, but no apology, no urgency, no resort credit. That’s not 5-star service — that’s bare minimum. 4. Unfriendly Staff – They just stand around staring. No help, no energy, no initiative. At the pool, they don’t even clear towels from “reserved” chairs. 5. Insane Prices – Food and drinks are shockingly overpriced (and I’ve lived in NYC and LA). They try to trap you on the property, but trust me — leave the resort. You’ll get better food and real fine dining outside for a fraction of the cost. Bottom line: This place charges luxury prices but delivers frustration, noise, bad service, and regret. Save your money. There are FAR better options.

The place itself as an eco system is amazing, aquariums were gorgeous. The room at the Coral, outdated, the food was extremely expensive, $60 Pizza, $10 bottle of water. Crazy prices. The staff was rude at all pool bars and not friendly at all. If I come back I’ll stay atvthe Cove or Royal but we’ll see…