Paradise Stream Resort

Excellent

I feel like it is the middle of the road. Stay at best. There are a lot of amenities, but a lot of the place is run down and doesn't work. We stayed at the champagne suite and had to move to a 2nd one due to the shower having problems with maintaining temperature. When we told the front, they sent maintenance, and he called saying we just need to move the lever in increments due to possible bad valve. Had somewhat the same issue in the new suite, and also the suite had several cracks in the flooring and tile, too. The hot tub needs repair. The sink was very slow. The fridge seemed to have an issue with the freezer portion. the sauna didn't work at all. The AC wasn't cool enough for the size of the place all the time going to bed kinda cool, but I was waking up hot. Probably shouldn't charge so much with all these issues, and the bocce ball area was totally overgrown with plants in it as well. When these things are brought up with the front desk, they just write it down for maintenance. $300+ a night is kinda steep for a shower, small pool, and bed. When so much more was promised. I will say the staff was quite friendly and nice just don't expect discounts or refunds on anything if things don't work in the room. Breakfast was also pretty good. I do recommend the experience, but maybe not the room. It is a great area to go, especially in the winter if you ski. Good for couples, but it definitely needs fixing asap. Also, i think it says free WiFi, but they charged me a fee.

The only issue I had was our room pool. It was full of bugs and was never cleaned. Plus chips of the sealer and the tiles were cracking. The staff is amazing and so friendly! If you eat breakfast there, ask for Ashley as your waitress! She was so amazing!!!!

First they give me the wrong room then I got a room with a private pool the room was dirty and the pool they give me a free upgrade and the room jacuzzi didn’t have hove hot water I pay 1000 dollars

An amazing property with an amazing staff make for an amazing experience! We will be returning.

Upon arrival the service of the employees began well, we were checked in and sent straight to dinner. The first entree that was ordered was disgusting, smelling of spoiled sauce of some sort. (We ordered the Shrimp Scampi Flatbread) It caused my partner to contract food poisoning from. Within attempts to salvage the dinner, we asked for the meal to be substituted. Following our dinner experience, we’d departed from dinner, straight to the room we’d reserved. Upon entering and inspecting our room, the water supply had been contaminated throughout the room (The pool, Toilet, Sink, Jacuzzi, Shower). Whenever we’d contacted room services, they’d claimed they would help us and resolve the issues, however we’d been left through the entire night unresolved and through the morning without being able to bathe/clean ourselves, especially when my partner was unable to clean herself from her period and unable to flush the toilet, due to the water being promptly shut off completely!! Upon checking out, there was no resolution nor an apology, not even a given response to return and no gratuity offered due to our experiences through our stay.