Hôtel Mercure Paris Gare de l'Est Magenta

房間比較小，但是設施比較全面，佈局佈局緊湊。可能寸土寸金吧！

Всё было хорошо Но хорошо,если бы цены были ниже

Really enjoyed our six night stay here over Xmas with family group of six including young children. As ALL members we were upgraded to privilege rooms. Rooms were great, clean and functional although despite having a kettle it could not be plugged in without placing it on the floor. Understand sustainability but still found it strange drinking coffee from a paper cup. We really loved the breakfast room and breakfasts. Met the manager one morning who explained the history of the building and the basement. Tried the little bar area for a few wines. Great location with plenty of restaurants nearby. Overall excellent stay and would stay here again!

We stayed for four nights for a family trip to Paris. Great location near multiple Metro lines and only a few minutes to the Canal Saint Martin. All our rooms were well appointed and had everything we needed - the honey toiletries, chilled water and little chocolates were a nice touch - and it was really kind of the staff to upgrade my parents’ room as it was a special occasion. There was also free coffee and mineral water in reception and the staff were welcoming and helpful.

I know that hotel rooms in Paris are small, but this was a very small room, still at a high cost. The only table was a small round table, there was one chair, but it barely fit, I ended up sitting at the end of my bed to do work on the table. A positive surprise was that the breakfast was served in the basement with old arches. The breakfast was good except that the coffee machine didn't work. Location was close to Gare de l'est and also walking distance from Gare du Nord.

My room overlooking the park, was extremely noisy. There is a building site next door and building starts at 7am. And there’s jackhammers during the day. Also, on the road below, was a metal plate, which banged every time a car drove over it (24/7). They should not be charging full price for the rooms affected by this noise. I took it up with the female receptionist who told me there’s construction all around Paris. Her attempt to deflect missed me. When I insisted, she said she would email her manager and send me a reply. 2 weeks later, no response. Clearly no action was taken. They should not be charging full price for these rooms. Very poor customer concern/service by this hotel.