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Verifierade recensioner
Läge och interiör8.2
Bekvämligheter7.8
Service7.7
Renlighet8.1
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Positiva recensioner(27)
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Jim Jim 0317
Superior-rum
Bodde på feb. 2025
Affärsresenärer
21 recension
9.0/10
Utmärkt
Publicerades 9 mars 2025
The location is good abs east to find it the room is quite small
Översätt
Svar från boendet: Dear Jim, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management. We do hope you give us another chance as we will definitely improve our services.Best regards,Reservations Department
Chelsea cheng
Superior-rum
Bodde på sep. 2024
Affärsresenärer
191 recension
8.0/10
Mycket bra
Publicerades 9 okt. 2024
the hotel was great, nice location and good service. will recommend for any tourists
Översätt
Svar från boendet: Dear Chelsea, Thank you for sharing your experience regarding Westminster hotel. We're thrilled that you enjoyed our prime location, delicious breakfast, and found our rooms spacious for Paris standards. Delivering top-notch service is our priority, and we're delighted that it left a positive impression on your stay. If there's anything else we can do to make your next visit even better, please let us know. We look forward to welcoming you back soon! Warmest regards, Guest relation
Gästanvändare
Executive-rum
Bodde på dec. 2023
Affärsresenärer
1 recension
8.0/10
Mycket bra
Publicerades 1 feb. 2024
Nice location, staffs and foods but too behind to neigbors hotel
Översätt
Svar från boendet: Dear Guest, Thank you for your kind words! We're thrilled to hear that you had a superb experience in hotel Westminster! Our team strives to be attentive and friendly, ensuring that every guest feels welcome and well taken care of. We're delighted that you found our location to be great as well. We look forward to welcoming you back for another wonderful visit soon! Warmest regards, Jérôme Front office Manager
Alex the Free
Deluxerum
Bodde på mars 2023
Res med vänner
82 recension
9.0/10
Utmärkt
Publicerades 20 apr. 2023
It’s an old hotel, bathroom is huge and other things are little old, but classy. Still good hotel to stay
Översätt
Svar från boendet: Dear Alex the Free,We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management. We do hope you give us another chance as we will definitely improve our services. Best regards,Guest_Experience Team
Lychel
Superior-rum
Bodde på apr. 2024
Affärsresenärer
5 recension
10.0/10
Enastående
Publicerades 16 juni 2024
Excellent🙏🙏💕😁😁
Översätt
Svar från boendet: Dear Lychel, Thank you for sharing your feedback following your experience at Westminster. I am absolutely delighted to learn that you had an excellent time, and that you appreciated the quality of our service and our location. I have, of course, shared your comments with our teams as our guests' satisfaction is a great source of motivation and reward for us all. We hope to welcome you back to our Parisian house to give you once again an unforgettable experience. Sincerely yours, Reservations Department
Gästanvändare
Bodde på maj 2022
Familj
1 recension
10.0/10
Enastående
Publicerades 8 juli 2022
This is my second time staying at Hôtel Westminster. When I got there, there’s an American guess who complained about seeing scaffolding outside her windows. She wanted to have a room where she could open the window, got some fresh air, and had a good view. I observed that the registration person was very polite and complied to her demand. I also got what I asked for which was a room with two beds instead of a queen bed. I called while on route to the hotel, and when I got there my room was ready. The food was very good for breakfast that was included. I didn’t care about the view because, while in Paris, I went out all day anyway. Overall excellent location and excellent service. I will stay there again next time I go to Paris. Highly recommended!
Översätt
Svar från boendet: Dear Guest, We would like to thank you for taking the time to share your comment with us.Reading you and sharing your feedback to our staff is a great reward for our Hotel Westminster.We strive to succeed and to go beyond our guests' expectations, your recognition will enhance our performance and to offer great guest experiences in the future.Thank you again for your thoughts and we are very looking forward to welcoming you back Home at the Hotel Westminster.Kind wishes,Guest Relation
Svar från boendet: Dear Guest, Thank you for sharing your feedback with us. We're delighted to hear that you appreciated the prime location of our hotel, situated right next to Place Vendôme. We take pride in our European-style ambiance.We sincerely apologize if the room arrangement did not meet your cultural preferences. We understand the importance of creating a comfortable and welcoming environment for all our guests. We want to assure you that we value your comfort, and we have other rooms available with different configurations. Please feel free to contact our front desk, and we'll be more than happy to assist you in finding a room that better suits your preferences.We appreciate your understanding and hope to have the opportunity to make your stay more enjoyable.Best regards,Guest relation
Svar från boendet: Dear Guest,I'm truly sorry to hear about your disappointing experience during your recent stay with us. Your loyalty means a lot to us, and it's disheartening to learn that your stay did not meet your expectations, especially considering this was your second visit within a short span.We understand that being asked to change rooms two times can be incredibly inconvenient and frustrating. Please accept our sincerest apologies for this inconvenience. Your feedback regarding the service is valuable, and we are committed to addressing these issues internally to ensure a smoother and more pleasant experience for all our guests in the future.If there's anything specific you'd like to share about your stay or if there's anything we can do please don't hesitate to reach out to us directly. Your comfort and satisfaction are our top priorities, and we'd appreciate the opportunity to regain your trust.We value your patronage and hope to have another chance to provide you with the excellent service and hospitality you deserve.Warm regards,Guest relation
Svar från boendet: Dear Guest, I'm truly sorry to hear about your disappointing experience during your stay.Your comfort is of utmost importance to us, and I regret that we fell short on this occasion. Should your travels bring you back, we'd love the opportunity to provide you with an improved and more enjoyable stay. Please feel free to contact us directly, and we'll do our utmost to make it right for you. Best regards,Reervations Department
Svar från boendet: Dear guest, Thank you for sharing your feedback following your experience at Westminster.I am absolutely delighted to learn that you had an excellent time, and that you appreciated the quality of our service and our location.I have, of course, shared your comments with our teams as our guests' satisfaction is a great source of motivation and reward for us all.We hope to welcome you back to our Parisian house to give you once again an unforgettable experience.Sincerely yours,Guest relation
Svar från boendet: Dear Guest, Thank you for your kind words! We're thrilled to hear that you had a superb experience in hotel Westminster! Our team strives to be attentive and friendly, ensuring that every guest feels welcome and well taken care of. We're delighted that you found our location to be great as well. We appreciate your comments regarding our facilities and equipment and We will report back to management. We look forward to welcoming you back for another wonderful visit soon! Warmest regards
Svar från boendet: Dear Guest,Thank you for sharing your detailed feedback about your recent stay at Westminster hotel. We're truly sorry to hear about the unfortunate incident you encountered, and we hope you're safe and unharmed after that unsettling experience.We're delighted that the accessibility of the Roissy Bus provided you with a reassuring means of transport, especially for first-time visitors to Paris. It's heartening to know that our staff's responsiveness and efforts to assist you, despite the language barrier, made your stay more comfortable.Your appreciation of the facilities like the air conditioning, towel warmer, and the cleanliness of the room means a lot to us. We understand that the room size might have been compact, given the central location, but we do offer other room types that might better suit your preferences in the future. Please feel free to inquire about our available room options for your next visit.Your satisfaction with our location and quality is truly valued. We aim to continually provide a great experience for our guests, and your feedback helps us immensely in achieving that goal.We look forward to welcoming you back and ensuring your next stay is even more enjoyable.Warm regards,Guest relation
Svar från boendet: Dear Yanjune,Thank you for giving us a perfect rating and for recommending the Hotel Westminster to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.Best regards,Guest_Experience Team
Gästanvändare
Deluxerum
Bodde på aug. 2024
Affärsresenärer
19 recension
2.5/10
Publicerades 9 okt. 2024
酒店非常小,信價比極低,千萬別選
Översätt
Svar från boendet: Dear guest, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management. We do hope you give us another chance as we will definitely improve our services. Best regards,
Svar från boendet: Dear Guest , I'm genuinely sorry to hear about your disappointing experience during your stay. The room's size and the issues you encountered do not align with our standards or the specifications we aim to provide. Our minimum room size is 17 square meters.The problems with the room's layout, creaky floors, lack of hot water on your check-in day, and unauthorized room entry are unacceptable. I deeply apologize for the inconvenience and discomfort these issues have caused you.Your feedback is invaluable, and I assure you that I'll investigate these matters personally with our team to rectify these shortcomings immediately. Additionally, we have other room types available that may better suit your preferences, and I'd be more than willing to assist in finding a more suitable accommodation if you decide to stay with us again.Your comfort and satisfaction are of the utmost importance to us, and I genuinely appreciate your feedback as it helps us identify areas needing immediate attention.Please accept my sincerest apologies once again for the inconveniences you faced. If you reconsider staying with us, we're committed to providing a vastly improved and more pleasant experience.Best regards,Guest relation