Hotel de Castiglione Paris

They found no bookings Smelly bedroom Dirty floor Smelly bed sheets Unfriendly staff What else?

This is the worst experience I have ever had with all hotels and all stars that I stayed before. I believe the owners/management of this hotel intend to cheap all clients, if possible. We have prepaid all our 3 restaurants ima but to arrive at the check in counter at 1700 and 1830 on the check in day to be advised that our room type was fully booked, the family 2 connecting rooms my friends booked were only good for one room and they will add 2 extra beds. Over the 3 days during my stay, every time I passed by the reception area, I can see customer complaining while checking in and out for all sorts of reasons. Those customers booked their prepaid rooms via ***********, Trip.com and C-Trip. The staff at the reception have the worst behavior and extremely rude manner. I have to teach them how to behave at least like a human being.

Nice rooms and good location, a little bit noisy at night during week ends, but all in all a good hotel and a good option in Paris.

Our room had issues when we arrived Hotel made arrangement for us to move to a nearby hotel Had stayed in the is hotel many times Love their breakfast , especially the freshly squeezed juices Conveniently located

Worst maintained hotel a complete disaster cery noisy ac dosent work

I love their breakfast 🥰