Novotel Paris Gare De Lyon

Novotel Paris Gare De Lyon recensioner

Novotel Paris Gare De Lyon

2 Rue Hector Malot, Paris, 75012, FranceVisa hotellinformation
Novotel Paris Gare De Lyon
Novotel Paris Gare De LyonNovotel Paris Gare De LyonNovotel Paris Gare De Lyon
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Gästrecensioner

4.5/5
Utmärkt
60 recension
Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.4
Service4.5
Renlighet4.5
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Alla recensioner(60)
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Utmärkt vistelse!(19)
Utmärkta rum(19)
Nära till tågstation(17)
Praktiskt läge(17)
Utsökt frukost(12)
Utmärkta bekvämligheter(9)
Vänlig personal(9)
Negativa recensioner(1)
Anonym användare
Executive Fyrbäddsrum med Queen Size Bed och Dubbel bäddsoffa
Bodde på jan. 2025
Familj
2 recension
5.0/5
Enastående
Publicerades 23 feb. 2025
Everything was great,i arrived at 9am😂, so need to wait because no room available for early check in,but hotel receptionist help me to check in before 12pm . Great service !! I recommend this hotel for any travelers around the world who visit paris 😛
Översätt
Svar från boendet: Dear Guest,Thank you for your kind words. We are delighted that our reception team could assist you with an early check-in. Your recommendation means a lot to us, and we hope to welcome you back soon for another wonderful stay.Wishing you a lovely day. Léa - Community & Quality ManagerNovotel Paris Gare de Lyon
Fatma
Standarddubbelrum
Bodde på juni 2024
Affärsresenärer
2 recension
5.0/5
Enastående
Publicerades 2 okt. 2024
I had a wonderful stay at Novotel Paris Gare De Lyon. The hotel's location is perfect, just a short walk from the Gare de Lyon station, making it very convenient for getting around Paris or taking a train to other destinations. The rooms were clean, modern, and spacious, especially for Paris standards. The bed was very comfortable, and the amenities were well-thought-out. The staff were friendly and accommodating, always ready to help with any questions or requests. I also appreciated the variety of breakfast options, which catered to different tastes and dietary preferences. Overall, it was a pleasant experience, and I would definitely recommend this hotel to anyone looking for a convenient and comfortable stay in Paris!
Översätt
Svar från boendet: Dear Fatma, What a lovely picture ;) We are really happy to read you had a wonderful stay in our establishment. We would love to host you again very soon. We wish you a lovely day. Léa - Community & Quality Manager
Gästanvändare
Executive Queen Size-sängrum med enkelsoffa
Bodde på dec. 2024
Familj
1 recension
2.7/5
Publicerades 8 jan. 2025
1. Amenities - We had to pick up standard  amenities like toothbrush, shavers and extra pillows from the reception. 2. Service - When requesting for items that should have been in the room in the first place, reception staff was not friendly in providing them. 3. Cleanliness - The sofa bed was not made up, was told that different teams did sofa bed vs the regular beds, not sure if the is a logical reason.
Översätt
Svar från boendet: Dear Guest,We do hope that you still had a good stay with us. We do provide the amenities you mention at reception, however we are sincerely sorry you didn't feel well when asking for it at reception. This matter will be discussed with our team. The problem of the bed not made will also be addressed with the adequate manager. Overall, we apologize for this disappointing experience. We wish you a great day. Léa - Community & Quality Manager
Howard Z
Standarddubbelrum
Bodde på juli 2024
Familj
26 recension
5.0/5
Enastående
Publicerades 4 sep. 2024
Very good hotel and great location
Översätt
Svar från boendet: Dear Howard,We thank you for taking some of your time to share your feedback with us. We hope you had a lovely stay with us and we are happy to know you appreciated our convenient location ! What a lovely picture ! We hope you will come back in our establishment. We wish you a lovely day, Léa - Community & Quality Manager
Gästanvändare
Standarddubbelrum
Bodde på aug. 2024
Par
13 recension
3.7/5
Publicerades 27 sep. 2024
Upon check-in, staff gave us a room which was already occupied and we opened the door to find someone inside. The staff claimed it was a “system” issue.
Översätt
Svar från boendet: Dear Guest, once again we sincerely apologize for this system mistake. We do understand your disappointment. We hope everything else went smoothly during your stay. Have a lovely day. Léa - Community & Quality Manager
Ringooooochan
Standarddubbelrum
Bodde på aug. 2024
Familj
4 recension
4.5/5
Utmärkt
Publicerades 16 sep. 2024
Right next to the Gare de Lyon station, perfect if you need easy access to the train or metro station. Hotel is clean, modern and nicely equipped with free mini-bar and a small gym. Breakfast is amazing. Will definitely return.
Översätt
Svar från boendet: Cher Ringo Chan, We thank you for sharing this lovely review. Indeed, we are located strategically just next to Gare de Lyon. What a pleasure to read you had a lovely time with us and you particularly enjoyed our cleanliness, yummy breakfast and our equipment. We will be really happy to welcome you another time very soon. Have a lovely day. Léa - Community & Quality Manager
Gästanvändare
Standarddubbelrum
Bodde på maj 2024
Par
4 recension
5.0/5
Enastående
Publicerades 14 juni 2024
Wonderful location as it is near to the train station and lots of food around the hotel. Room is big comparing rest of Paris city.
Översätt
Gästanvändare
Standarddubbelrum
Bodde på sep. 2023
Par
1 recension
5.0/5
Enastående
Publicerades 19 nov. 2023
Hotel was very convenient and great! Right beside gare de lyon train station Highly recommended!!
Översätt
EdemonQ
Standarddubbelrum
Bodde på dec. 2023
Par
6 recension
3.0/5
Publicerades 20 jan. 2024
Painting on doors for whole level!the smell is ridiculous. Pictures for this room shows a expresso machine, was told instead it is ony for executive rooms by hotel. Bathrobe and slippers chargeable at 15 euros. Is this a 4 star hotel? City view was looking a the train station next to us. Otherwise Room is clean and decent.
Översätt
MichaelKim
Standarddubbelrum
Bodde på feb. 2024
Par
29 recension
5.0/5
Enastående
Publicerades 26 mars 2024
Great Hotel with great location, I will definely come back again .
Översätt
Gästanvändare
Executive Fyrbäddsrum med Queen Size Bed och Dubbel bäddsoffa
Bodde på maj 2024
Familj
5 recension
5.0/5
Enastående
Publicerades 23 juni 2024
Excellent breakfast and staff
Översätt
Baitong Hathaichanok
Executive Queen Size-sängrum med enkelsoffa
Bodde på nov. 2024
Res med vänner
2 recension
5.0/5
Enastående
Publicerades 9 jan. 2025
All good!
Översätt
Svar från boendet: Dear Hathaichanok, we thank you for your lovely review ! We are glad you had a great time with us and we hope we will welcome you another time very soon. We wish you a lovely day. Léa - Community & Quality Manager
Gästanvändare
Standarddubbelrum
Bodde på okt. 2022
Familj
1 recension
5.0/5
Enastående
Publicerades 6 dec. 2022
Good location as it’s just behind the main train station. The hotel has nice indoor pool, gym and a kids play area. Good for families with kids.
Översätt
Svar från boendet: Dear Mr/Mrs, First of all, We would like to thank you for staying with us and for taking the time to share your positive experience with us. The entire Novotel Paris Gare de Lyon team and myself are happy to read that you had a good stay with us.We are delighted to read that you enjoyed our location. Indeed, our hotel is located in the heart of Paris, just a step away from the beautiful Gare de Lyon. You can quickly get around the city thanks to the trains, two metro lines (1 and 14) and RER (A and D).Furthermore, we are really glad you highlighted our family oriented services. We are happy to read you appreciated our indoor swimming pool, our indoor gym and our kids corner with many games.Thank you again for taking the time to share your feelings. We hope to welcome you very soon during your next stay in Paris. I wish you a lovely day, Léa, Community & Quality Manager
Gästanvändare
Standarddubbelrum
Bodde på maj 2024
Par
17 recension
5.0/5
Enastående
Publicerades 20 juni 2024
Good hotel
Översätt
Darcy. W
Standarddubbelrum
Bodde på okt. 2022
Par
28 recension
5.0/5
Enastående
Publicerades 18 nov. 2022
We had a very pleasant stay. The room is comfortable!
Översätt
Svar från boendet: Dear Mr/Mrs,First of all, We would like to thank you for staying with us and for taking the time to share your positive experience with us.The entire Novotel Paris Gare de Lyon team and myself are happy to read that you had a good stay with us.We are delighted to read that you enjoyed your room and you described it as "confortable".Thank you again for taking the time to share your feelings.We hope to welcome you very soon during your next stay in Paris.I wish you a lovely day,Léa, Community & Quality Manager