Ibis Paris 17 Clichy-Batignolles

Kundtjänstpersonalen är vänlig och hjälpsam. Det är verkligen underbart att bo där i två nätter, även om rummet är lite litet.

First of all this is a hotel I will never recommend. Stayed in many Ibis hotels around the world I must say this is my worst experience. When I arrived they gave a very old room with curtains that doesn’t work properly. After I went to do highlight to them they gave me another room which is much more proper than the first one. Which makes me wonder why allocate me the first room to being with when they have other rooms that is working well? Maybe cos I’m Asian? There is no amenities in the room to be exact, no min fridge no hot water kettle. The TV is not working as well. To my disappointment I contacted trip.com. To explain the problems I’m facing after I checked in they immediately contact the hotel but they are not willing to do cancellation nor improve my stay in their property. Trip came back to me and say they are unable to do anything which they tried their best. Even they are informed that the tv is not working they want me to call them again to ask for help. The location of the hotel is not good even if it’s not too far from the metro. If you have big luggage it won’t make much sense as you have to walk a slop to take a lift in order to get to the hotel. If the lift do not work I don’t think they will do anything to help the guests. Also be reminded that if you take a taxi or uber you also not able to drive up to their drive way. Means they will alight you somewhere and you still have to take the lift to the hotel ground. When I finally checked out I ask for assistance to where should I select my pick up for uber. The front desk told me to select a particular location and ask me to take the lift down and there is where the uber will pick me up just next to the lift. After I went down I can’t locate the uber as there is no driveway next to the lift. Overall the staffs attitude is not helpful and impatient. I have never gave bad reviews to hotel. But I can safely say this is my worst experience with hotels. Not recommended. Their mission about their smile team I think is a joke! There is no team that will help you if you have any issues. Anyway the tv was not working throughout even they came to so called looked at it.

Great hotel and staff it was a little far out but close to the subway and public transport and walking distance from some really good bars and restaurants