Aparthotel Adagio Access Paris Porte de Charenton

Pros: Good location - close to metro station, restaurants and cafes. Our room window opens to the courtyard, it was quiet and nice. Good value - the price is good for Paris Facility - has a common area where you can play boardgames. We didn't have time to use it. There is also a small kitchen in the room. Cons: Not clean - there were hair and dust on the floor from previous lodger Location- the walk from Metro was a bit longer than expected, especially when we had luggages to carry, but the street was clean and flat so it was not difficult to push the luggage. Personally I will try a different hotel next time as I think the cleaniness level was not the best, but I wouldn't discourage others to stay in this hotel either as I understand this is pretty good value accommodation in Paris.

AVOID AT ALL COSTS. Had my bag stolen while having breakfast. Put it down on the chair about 1m away from me and went up to the buffet to get breakfast, while someone supposedly from outside the hotel, snatched it within only 30 seconds. The breakfast room was also pretty empty with only 4 people and 1 staff member, so I never imagined anything like this would happen. I believe the staff member that was in the breakfast room saw what happened as he was continuously looking in that direction, then was hesitant to come and check which room I was from, despite going to everyone else immediately on arrival. Once alerting the staff he did absolutely nothing and looked in the opposite direction. I had to go shout someone from the reception. I believe the whole situation was handled very badly by the staff and nothing seemed to have changed, even when they knew the entrance code was compromised. I have been very careful around Paris, as I know how common these types of thefts are, but I would've never thought this type of thing would happen in a place like this. I was assured by the staff this only happened once a month before, but after diving deep into reviews, it certainly seems to be a regularly issue at this hotel. I have never felt this unsafe in a hotel before and it ruined our trip, had to spend most of our day at the police station. The hotel should take this more seriously and if they know things like this have been happening arrange appropriate security. Customers should never feel this unsafe. I would not recommend this hotel to anyone, not worth the stress.