Hôtel Mercure Paris Arc de Triomphe Wagram

Location not bad. Supermarket restaurant within 5 min walk and very near to Arc de Triomphe. Book a connecting room but not the traditional connecting room. Totally 2 different room and connected with a main door which is quite convenient as well for families. 1 bottle Evian bottled water provided for each room through out my stay.

Perfect location right by the Arc d’Triomphe. Lovely service and clean rooms

Went here with my family. We are two adults and two kids, 8 and 11. We booked their family offer of two nearby rooms, where the two rooms have a shared door that we can lock with a keycard. Perfect that we could have the room doors open while still be closed off from the rest of the guest! We had breakfast, and it have a good selection. Probably could have some more variations in vegetables and fruit. The staff is welcoming and helpful. For us it was great with the location close to a lot of restaurants and to the metro. The rooms were clean and had effective A/C.

Not worth the price they charge and also very low in quality as compared to other Mercure stays. Towels were not properly cleaned. Room on the ground floor was adjoining to the Hotel office and we were disturbed due to the noise in night. Breakfast seemed to be packed items rotated the same items from the previous day (even fruits a d vegetable were from day before). We observed this for all 3 days we stayed. Worst thing, the cleaning staff just walked in when we were sleeping at 7 am in the morning , I was surprised to see that

Excellent location, but hardly any amenities. Breakfast was also good, but because of room size and lack of amenities it is not a true 4 star hotel.

DO NOT STAY!!!! One of the worse hotels I have stayed in recently. It feels like there is an earth quake happening from the train underground, after I told the David checking in that I'd a quiet room. Our 25th anniversary trip and no welcome drink cake. When I asked to move rooms, they refused. No where near what you expect 4 star hotel. The noise is unbearable. The staff are unhelpful, no amenities in the bathroom, soap, shampoo, toothpaste etc. When I tried to speak to the woman Lesley, she was rude and did not want to assist in any way. After a long conversation she gave us one complimentary breakfast that was very poor too. It is not the usual Accor 4 star quality. Rooms are so small we could not fit our suitcases. No coffee machine in rooms. I asked to speak to the manager and she refused to let me speak to her. I wrote to Accor and they passed my feedback back to the hotel and they still did not compensate.