Maison Souquet, Hotel & Spa

EXCEPTIONNEL

非常不錯👌環境優美 後來才知道以前是** 服務員還帶我兜一圈講解 很好的服務 裏面有個spa可以私密享受 因為去看紅磨坊來不及了

Wonderfully charming boutique hotel, very romantic and perfect for a weekend away. It has a deep history, and the staff doing an amazing job to tell you about it, and to make you feel special. The bar is very intimate and a great place for a pre dinner drink. We were upgraded to a junior suite and we found our room to be very comfortable and spacious by Paris standards. The decor in our room and throughout is very opulent and sexy, and a with a lot of attention to detail. Everything was perfect!

I visited with my partner a couple of weeks ago - this was my second stay and can say there is something unique and exceptional about this place. Wonderful atmosphere, stunning food and exceptionally attentive staff. Alexei looked after us all weekend and made our stay all the more enjoyable. Thank you to all staff and would highly recommend

Beautifully appointed rooms with gorgeous Parisian decor, comfortable bed with quality linens and towels. From the moment you arrive to leaving the staff are very attentive, friendly and helpful. Outstanding decor, ambiance and service, will definitely be staying again.

I really wish I could write a glowing review for this hotel, but sadly that was not our experience. I’ve wanted to stay at Maison Souquet for many years, and our honeymoon seemed like the perfect time for such a beautiful hotel and high price point. I made the booking many months in advance, mentioning that it was both our honeymoon and my birthday during our stay. I had unfortunately suffered a spinal injury, meaning I was on crutches for the duration, and therefore we spent most of our time at the hotel. The service was really disappointing. At no point did anyone acknowledge we were on honeymoon, and when my husband asked the concierge for restaurant suggestions for my birthday meal, he promised to have a chat but then never got in touch, and was off duty for the next four days… We were interrupted twice while using the private “spa”, and after returning to our room, received a phone call asking if we were ready to use the spa?! By the same person who escorted us down there an hour before... We received turndown service one evening out of four, which is bizarre, and also meant we didn’t have a breakfast request menu. One day after having breakfast in our room, the dirty tray was left outside the door for a full 24 hours, despite the room being cleaned in that time. No tea or coffee facilities in the suite, and we only received bottled water when we called reception. The TV was also broken and never fixed, despite us asking them and being assured it would be sorted. The service was very haphazard, polite but uninterested, and not at all what should be considered a 5 star experience. The concierge who took over from the first one was sweet but very young, and couldn’t give us any advice or suggestions. We booked a suite and it was spacious and beautifully decorated, but also in need of some updating and touch ups to paintwork etc. Comfortable bed, quiet room and location. Breakfast was good but only because it was included - would be vastly overpriced otherwise. The rest of the hotel is also beautifully decorated, especially the lounge, but the decor really doesn’t make up for the below-par service. I’m just so sad to have had such a disappointing stay in a hotel I’ve been looking forward to staying in for many years. Having stayed in plenty of 5 star hotels over the years, Maison Souquet doesn’t even come close and is all style over service and substance. Unfortunately we won’t return and I can’t recommend it, other than a drink at the cocktail bar.