MING WAI
25 oktober 2024
Pros:
The location is excellent—just a one-minute walk to the metro, with plenty of shops and restaurants nearby.
Cons:
Unfortunately, I encountered several issues during my stay.
First, I was surprised to find that the bottled water was not complimentary. The hotel provides only two bottles upon arrival and does not offer extra water after the first day. I wasn’t aware of this policy and asked for additional water at the front desk, but the receptionist didn’t inform me that there would be a charge of €3.80 for each bottle. When I checked out, I was shocked to discover this fee. I expressed my surprise to the receptionist while taking out my card for payment, and he responded quite emotionally, expressing disappointment in my feedback. I felt this was inappropriate. I believe guests have the right to share their experiences without feeling manipulated or judged.
Additionally, we had booked a room with a balcony that was supposed to offer a view of the Arc de Triomphe. However, there was construction on a nearby building that completely blocked the view.
Lastly, I placed a "Do Not Disturb" sign on my door on the second day of my stay, but my room was still cleaned.
Given these experiences, I would not choose to stay at this hotel again.
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